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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

July 01, 2015

Professional , Friendly and Understanding I have never bought a new car before so I was a little apprehensive about doing so. Kyle Potter was there to answer any questions or concerns I had. H More

by Lindseykey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Washer offered his help the first day I stopped by to look at cars., Kyle Potter
Jul 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Kyle does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

June 30, 2015

I love my new Toyota! I had went to several dealerships in the area looking for that perfect car! I have to say that I am so thankful for the people at Cumberland Toyota! K More

by Mary92
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jul 02, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! Our goal is always to exceed our customer's expectations. I am happy to hear that Kirby was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

June 30, 2015

The best buying experience I've ever had! As a single woman, I've had some difficult experiences when buying a vehicle over the past 30 years. Not so at Cumberland Toyota. A friend of mine r More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Fred Riddle
Jul 02, 2015 -

Cumberland Toyota responded

Congratulations on your vehicle! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Fred was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

June 29, 2015

Jonatham Norsworthy Jonathon was very good at helping me and showed me all the trucks that were in the category I was interested in. Kirby Beverly showed me how to operat More

by loraine harvey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly, Jonathon Norsworthy
Jul 02, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

June 29, 2015

John Fielden Everyone was extremely friendly and helpful, especially my salesmen, John Fielden. He made the car buying process much easier while making us feel at More

by carlyyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jul 02, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 28, 2015

Pleasant and professional. First Melanie Phillips handed me a letter while I was awaiting to have my Prius services. The letter stated that Cumberland Toyota was interested in More

by eidenschink, rich111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Phillips, Fred Riddle
Jul 02, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

June 27, 2015

Great Service I have used this dealership before and and Sales Rep Paul Dean. I knew I would get the best deal and find the car I wanted. Paul Dean showed me a vari More

by joverstreet1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jul 03, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

June 27, 2015

Great quick and got me exactly what I needed Chad has been very helpful to find a vehicle that I could use for my job effectively and efficiently. Loved that he treated me with a professional yet More

by Jjchris91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Jul 02, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

June 26, 2015

Great experience. Chad was very helpful in finding what we were looking for. We will be coming back to him when we decide to buy another vehicle. More

by Lruble43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Jul 03, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 26, 2015

my review dealt with Jonathon norsworthy very knowledable and willing to go out way to assist any way possible. will return for any Additional purchase but not More

by Inder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Jul 03, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

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