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Cumberland Toyota

Cookeville, TN

4.5
3,002 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,002 reviews

June 26, 2015

Great customer service Great service great people all around thank them alot for my 2014 Dodge 1500 hemi dont hesitate to stop by they offer amazing service without a doubt More

by AnthonyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Matt Thomsen
Jul 02, 2015 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that Matt and Ryan were able to provide a pleasant sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

June 26, 2015

MY REVIEW I HAD A GREAT EXPERIENCE BUYING MY TOYOTA COROLLA .JOSH LAWSON WENT ABOVE AND BEYOND HELPING TO GET MY NEW CAR, IF EVERYONE WAS AS GREAT TO WORK WITH More

by toyota ann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Jul 03, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

June 26, 2015

Great to work with! This is our 4th vehicle we have purchased at Cumberland Toyota, always working with Josh Lawson. He has always been very knowledgeable about the vehi More

by hybriduser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jul 03, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Josh is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

June 25, 2015

Good people! Excellent sales rep, very descriptive and understandable. I would recommend these guys to anyone. Got me the best deal possible and I drove away in my More

by Brandonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Jul 02, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Josh is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

June 24, 2015

Easiest Trade Ever We did our searching online and corresponded with our salesman, Ryan Corner via online and text messages. He had the truck ready and waiting when we More

by pcbrannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jul 03, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

June 24, 2015

Fred Riddle Saleman Of The Year. Fred is a employee that works for the customer. This is the sixth vehicle we have purchased from Cumberland Toyota. Fred will be our salesman we ask More

by Gary & Wilma Dunham
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jul 03, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

June 24, 2015

Josh Lawson /Saleman I would like to thank Josh Lawson for all the help & time he took to help us find what we were looking for. I had took my son to 3 dealerships to find More

by stockwell,susie g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Jul 03, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Josh is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

June 24, 2015

"Satisfied Customer" Paul Dean was very professional and worked to make sure that I would get the car I wanted. He made sure that I was well informed about the car and a More

by kowens1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jul 02, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! We are happy that Paul was able to help you through your new car purchase and hope you have been out enjoying your new car. Sincerely, Ryan Corner E Commerce Director

June 24, 2015

Great experience Jacob alley was very nice and made a somewhat hard process of making the right decision very easy. I would come back here to buy another car & would a More

by Sosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Jul 03, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 23, 2015

Great exp.j Jacob Alley was great to work with. He answered all our crazy questions. We had gone to several other lots and no one spoke to us until he saw us an More

by Lynnd62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Jul 02, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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