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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

June 03, 2015

Easy to do business with! My wife and I felt welcomed, felt important and were truly impressed. Our salesman, Travis went out of his way to be helpful in selecting the proper More

by Deerose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Jun 11, 2015 -

Cumberland Toyota responded

Awesome to hear Travis did a great job. He's new to the business but his customer continue to tell me he's doing a great job! I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

June 02, 2015

Salesman of the century--JOHN We have been dealing with John Fielden for 3 years and 3 new auto. He is like family. Would recommend seeing him for all your deals. And More

by Debbie Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our followers. Sincerely, Ryan Corner E Commerce Director

May 30, 2015

Excellent service This was the best car buying experience I ever endured. The dealer seemed really interested in helping me find the car that was right for me and my fa More

by smith8999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 28, 2015

My Silver Prius c Paul did an excellent job in helping my husband and me find our silver Prius c. I am happy with the purchasing experience and the car. I do have a pro More

by Mrs_Smith251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new Prius! Our goal is always to exceed our customer's expectations. I am happy to hear that Paul was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

May 28, 2015

Two Toyotas in one month Jonathan Norsworthy was our salesman on the first vehicle informative, helpful and courteous. Jonathan Norsworthy and Travis Fitzpatrick helped us wi More

by lucky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jonathon Norsworthy
Jun 11, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 26, 2015

Worked with me - not against me I had the privilege of working with Mr. Fred Riddle on the purchase of a new vehicle. The whole staff helped get the best deal. I researched the area More

by Casey W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jun 11, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 25, 2015

2015 Toyota Camry XSE I drove almost 100 miles from Chattanooga to Cookeville to work with Kirby. He was incredibly knowledgeable, answered all questions fluently, and was More

by hsurles44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 24, 2015

2015 Camry I drove approximately 65 miles to deal with Kirby. After checking all the Toyota dealerships in my area, it was obvious that Cumberland Toyota couldn' More

by KingstonBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions We cant thank you enough for making the drive, welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

May 22, 2015

Buying experience . I recently purchased a new 2015 Toyota Camry at Cumberland Toyota. The salesman I dealt with Josh Lawson was very knowledgable and a pleasure to work More

by flyheli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Josh Lawson
Jun 11, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 21, 2015

Great experience ! Cumberland Toyota's John Fieldon did an awesome job getting us in our Highlander. He went above and beyond working with us. (Even staying late). He th More

by newhighlander
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 11, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

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