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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

February 05, 2015

new car buy Kirby and Brandon made the new car buy event very pleasant. great price! they locked me in to coming back to buy my third car from them. More

by chet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Kirby Beverly
Feb 11, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

January 31, 2015

Excellent Care John Fieldan is an excellent salesman who took great consideration in what I wanted. He called various dealerships across the state to make sure I had More

by mwjohnson78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 11, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

January 30, 2015

New Toyota Highlander Purchase We received excellent service which was courteous and knowledgeable. John was off the first day we were there and had us work with Travis. Both were More

by review
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Travis Fitzpatrick
Feb 11, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Travis, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

January 30, 2015

Great Experience Kirby Beverly was great to work with! He was friendly, well informed, and willing to do whatever was necessary to make sure we were happy with our de More

by Susan and Lowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Feb 11, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Kirby is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

January 30, 2015

Class A Experience I HAVE BEEN IN A LOT OF DEALERSHIPS,SOMETIMES THEY KNOW YOU AND SOMETIMES THEY DON'T.I WAS ALWAYS TAUGHT NO MATTER HOW POOR OR RICH,YOU ALWAYS TREAT P More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 11, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

January 30, 2015

Great experience John Fielden was great to work with and did an outstanding job. Thank you so much for your help! We are truly enjoying our new Sienna. More

by Lesliec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 11, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. John does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

January 10, 2015

Fantastic! We told Will exactly what we wanted in a vehicle and exactly what we had to have to make and close a deal. Will made it happen. He was very honest thr More

by DLP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2015 -

Cumberland Toyota responded

On behalf us all of us at Cumberland Auto Center, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Will. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Thank you, E Commerce Director Ryan Corner

January 10, 2015

Amazing Experience! There aren't enough words to describe how great my experience was at this dealership! As a first time buyer, John Fielden put me completely at ease an More

by whitley32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jan 12, 2015 -

Cumberland Toyota responded

Hearing that you had such an awsome experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Cumberland Toyota, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Respectfully, E Commerce Director Ryan Corner

January 08, 2015

Great! Chad and Justin did an awesome job helping me choose the right vehicle at a good price. They were both very professional and friendly! I am absolutel More

by Buckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Walker, Chad Hancock
Jan 12, 2015 -

Cumberland Toyota responded

Congratulations on your new (make/model)! Thank you for taking the time to write about your experience. It is wonderful to hear that Chad and Justin were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, E Commerce Director Ryan Corner

January 03, 2015

Great experience in purchasing vehicle Travis was extremely knowledgeable and professional. I tend to look and research a great deal prior to making a decision about a new car purchase. More

by NWH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick
Jan 03, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Travis and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

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