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Cumberland Toyota

Cookeville, TN

4.5
3,006 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 3,006 reviews

December 28, 2014

Very friendly salesperson, nice clean showroom Would recommend these guys due to willingness to work with our budget and not try to sale add on packages that we did not need or want More

by dlupchurch21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jan 03, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Toyota Sincerely, Ryan Corner E Commerce Director

December 28, 2014

Great customer service John Fielden was very helpful in finding me exactly what I wanted. Overall, it was a much less painful experience than I had anticipated! Thank you! More

by delancey27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jan 03, 2015 -

Cumberland Toyota responded

Congratulations on your first vehicle. Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

December 24, 2014

Good Service Alot of Trouble with vehicle's but Ryan was always there to answer my call and take my concerns. helped out alot. and was very curtious and friendly More

by deputy1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Jeremy Whitson, Justin Walker
Jan 03, 2015 -

Cumberland Toyota responded

Tyler, Thank you so much for sticking in there with us while we got your truck back up and on the road. We are so sorry that your we fell short of meeting your expectations with the original purchase but super happy that we could go above and beyond to see to it that your truck was back up and on the road. If you should need anything please feel free to reach out to me any time. Thanks Ryan Corner e Commerce Director

December 24, 2014

Outstanding transaction Josh Lawson was a pleasure to work with. He responded to every question and worked to meet my schedule. He went over all of my options. More

by tfun64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jan 03, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 22, 2014

AWESOME!!!! Great help and got the truck I wanted with a great price. Plan on telling my friends and family to consider shopping there before any where else. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Florea, John Fielden
Jan 03, 2015 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your Truck and with us! Thank you for giving us the opportunity to assist you in purchasing your new vehicle. I'm glad Travis did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

December 21, 2014

A great car buying experience. This was my first time purchasing a vehicle, and I couldn't have been happier. Travis Fitzpatrick was upfront and helpful, and I never felt once felt More

by gholguin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Jan 12, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Travis does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 06, 2014

Great experience! I went in to Cumberland Toyota looking for a new Tundra after my old one was totaled in a wreck. I met salesman John Fielden when I walked in. He list More

by lucasharrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, John Fielden
Dec 13, 2014 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in purchasing your new Tundra. I'm glad John did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

December 05, 2014

Best place in town! Josh Lawson is great! I have bought multiple cars from Josh Lawson and he has been amazing!! I always feel important and special when I come in there, and he always helps m More

by Jessica shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 13, 2014 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 05, 2014

Toyota Rav-4 My husband and I leased a new Toyota and had a great experience. Our salesman Josh Lawson was very patient and helpful. He helped us find the perfect More

by suggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Dec 13, 2014 -

Cumberland Toyota responded

Awesome to hear Josh did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

December 04, 2014

Great Experience Our new car purchase was made into a great experience by our salesman John Fielden. Being a business owner myself and not having a lot of spare time, More

by kountrykamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

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