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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

September 01, 2014

Matt Thomsen and Kyle Potter Thanks to Matt and Kyle for all the hard work in finding the perfect vehicle for me and my family. This is the third vehicle I have bought from them a More

by Todd562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Kyle Potter
Sep 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

September 01, 2014

Purchasing a new Toyota RAV 4 My experience buying my new vehicle was excellent. Enjoyed working with Roberta very much! She answered all my questions and was very patient while I More

by genniebridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

September 01, 2014

The Cumberland Toyota Experience I have been dealing with Cumberland Toyota since 1992 & they are excellent. The sales experience is always pleasant. Roberta Love is the best & alwa More

by ap315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Roberta was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

September 01, 2014

Almost gave up! I test drove all the major autos looking for one that had a head rest that didn't hurt my head each time I hit a bump. Brain surgery caused me to need More

by reporting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 26, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Roberta. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

September 01, 2014

Kia Sedona Roberta Love was awesome. It was a fast experience and wonderful. Very recommended. When I buy another vehicle it will be from there :) Very Happy More

by jamesmssy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 26, 2014 -

Cumberland Toyota responded

We appreciate the time you have taken to provide feedback to us at Cumberland Toyota .We are glad you had a wonderful experience and look forward to serving you, your family and friends again! Thank you, E Commerce Director Ryan Corner

September 01, 2014

New car buying experience Thanks to Brandon Davidson I was able to find a new car within my budget. I had been to other dealerships and was about to give up when I decided to s More

by ajanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 26, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Brandon. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 31, 2014

new chrysler 300 everyone at Cumberland made the auto sale easy especially Mrs. Robberta Love making the task simple and easy would return a gain when need another veh More

by keithw7017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 26, 2014 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Roberta does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner E Commerce Director

August 31, 2014

sales I always deal directly with Matt Thomsen. I absolutely love him. He is the greatest!! Always very helpful and friendly. And gives ya the best deal!!! More

by lashay dobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Matt Thomsen
Sep 26, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 31, 2014

Cumberland kia Chad gives excellent customer service! He always goes above and beyond to do an excellent job and creates a wonderful experience for customers. I cont More

by Kpryor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Second time around Kudos to Matt Thomsen, my very own personal car salesman! At least that's how he has made me feel after the purchase of my second car from him. V More

by LMHarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 26, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

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