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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

August 30, 2014

Honda Friendly service and very helpful! Didn't make us feel rushed at all. We had several questions and he took the time to make sure we were comfortable. More

by tshana28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shana turner, Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Chad. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Wonderful I will be recommending people I know, to go there. The service & people were awesome.....thanks to you all, especially Chad! Me and my husband will go More

by StephanieMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Chad. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

6 Toyota Purchases We have purchased six Toyotas from this dealership and have had excellent service each and every time. Last two purchases we dealt with Roberta Love More

by caroltittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Roberta Love
Sep 26, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Roberta and Brent, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Scion purchase I have dealt with Roberta Love on 4 purchases and she has always been extremely knowledgeable and helpful. She has made my experience enjoyable and al More

by James Fuqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Roberta. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Thank you I had an absolutely AMAZING experience at Cumberland Toyota! Every single person there was helpful, kind, and I know I can truly trust them. This is More

by Kimdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Josh Lawson
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Josh was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 29, 2014

Best deal possible! I have to say, Cumberland Toyota was not the only dealership we visited when we decided to trade in our car. However, after shopping several other dea More

by yellowbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

August 29, 2014

Brandon made it happen! Brandon Davidson was so informative on my first visit and never pushy. I visited him throughout the month of August asking more and more questions, a More

by donna.shanahan.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 29, 2014

excellent experience I had a wonderful experience purchasing my vehicle from Chad. He was great to work with!I would recommend Chad and Cumberland to my family and friends More

by jeanine34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad hancock, Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 29, 2014

First car Loved my experience buying my first car. Chad Hancock was super helpful. Will for sure use them again! The Process was made simple and easy. More

by Rolltide42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 29, 2014

Our experience was fantastic We not only had a fantastic experience at Cumberland Toyota but also enjoyed being there and our salesman feels like part of our family. That is what More

by jkmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 19, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Fred. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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