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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

August 27, 2014

Just what I needed! Thanks MattThomsen Me and my family found our selves in a pinch. We were told of Cumberland Auto through a friend and saw a man named Matt Thomsen. WOW! Is all I can say More

by Sam Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Great Person! Matt Thomsen Matt Thomsen has always hepled me with my Kia I bought in 2011. He goes above and beyond for his customer,in every way! More than any other sales pers More

by betsy.p.spurlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Kia!!!! Thank you so much for your kind review, Matt is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

josh is averytrust worthy dealer went to Toyota in cookeville 2010 with wife on her recommendation for new vehicle. liked the fact that I sought him out and not the opposite. Hate More

by rick.krumrey.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 03, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Josh Lawson Anyone looking for a trustworthy guy to buy a new car from go see Josh Lawson! He was very patient with me as I drove several cars to find the one I r More

by Jhargis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 03, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 26, 2014

The Best Dealership Experience Ever! We stopped by one evening around 7:00 to look at their selection hoping they were closed and we wouldn't be bothered by a pushy salesman. Much to our More

by holly.harvey.148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 26, 2014

Ryan made our experience great! My family came to Cumberland Toyota just to look. We needed another vehicle for my wife to drive to work, but we were not in a hurry to buy. Ryan had More

by keith_young2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 26, 2014

Hooty Buying my new 2014 Toyota from Houston Cantrell AKA (Hooty) was a great experience. He was a very professional and very knowledgeable about the vehicl More

by Rob8606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Houston is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 26, 2014

Great experience! We had a great experience at Cumberland Toyota. Our salesman was wonderful and did an amazing job helping us find the right car for us! More

by Shaw2166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle.We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 25, 2014

An unforgetable experiance! This being my first vehicle I was all nerves but, Kirby made it relaxing and easy going yet very professional. I didn't feel the pressure other dealer More

by tomekabarton12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

August 25, 2014

toyota experience Brandon is a very friendly salesman he will help find exactly the car or truck ur looking for would deal with him in future. he is a awesome guy he h More

by bennyk1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Aug 25, 2014 -

Cumberland Toyota responded

We couldn’t be happier that Brandon provided you with a great car buying experience. He is a true asset and we are lucky to have her on the Cumberland Toyota team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Ryan Corner E Commerce Director

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