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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

August 19, 2014

From a SUPER Picky Customer When I saw the new 2014 4Runner, I knew I had to have one. The problem was that I HAD to have one in red. If you have tried to find a Red 2014 4Runner More

by Red_2014_4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Eric Grooms, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Brandon and John helped to make your experience such a positive one. Enjoy your new 4 Runner! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

C. Turnbow John went over and beyond to help us. We weren't sure what we wanted and he helped us tremendously! Great sales person and guy! More

by Branson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 30, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 18, 2014

2014 Toyota Sequoia My husband and I have been searching for a Toyota Sequoia for several months -- used or new. We worked directly with John Fielden on this project. J More

by m_tucker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 30, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Bitchin' Good Service These dudes sell the heck out of a car. I bought two in the same day, because the deals were too real to pass up. The sales staff and finance staff More

by amandacg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Aug 30, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on both of your new purchases! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Made it mine When I started looking at the 4 Runners, John Fielden was the guy who met me on the lot and answered every question I asked. I am very picky and want More

by RaeRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Salesman John Fielden is more than a salesman. He continues to help when problems come up. I feel I can call John day or night to ask for assistant with anyth More

by Barrociere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden , John Fielden
Aug 30, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Manager John has sold me several cars and I appreciate his professionalism, honesty, integrity and knowledge of the product he's selling. I consider john a fr More

by Brent Tevebaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience, welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

Aug 30, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to helped you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

Aug 30, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to helped you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Car Buying Made Simple! I contacted John Fielden about a very specific vehicle that I wanted to purchase. I didn't make his task easy, but within 48 hours, I drove away with More

by m&aspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience with us! We’re happy to hear that John was able to provide you with excellent customer service. Please let us know if we can further assist with your vehicle needs in any way. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Ryan Corner May Just Walk on Water! After the excellent experience with Ryan Corner last year when purchasing a vehicle, I called him again needing a vehicle for my daughter's first car. More

by dreywyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Cumberland Toyota and Ryan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Corolla. Ryan and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

August 17, 2014

My experience at Cumberland Toyota I have bought many cars over the years at other dealerships, most of which were a horrible experience but from start to finish Cumberland Toyota was a More

by Julia Tayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

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