Cumberland Toyota

Cumberland Toyota responded

Thank you for being a valued customer of Cumberland Toyota! We're so glad to hear that you have been enjoying great service every time you visit our dealership. It's always wonderful to hear stories about amazing experiences we were able to provide and we strive to deliver the same level of excellence with each car care service for all customers. We are constantly making sure that everyone who visits our dealership feels well taken care of, and your comment on the friendliness and helpfulness from staff is greatly appreciated. Looking forward to your future visits here at Cumberland Toyota!

Cumberland Toyota responded

Thank you so much for taking the time to review your experience with Cumberland Toyota. We are delighted to hear that our team provided friendly service and were able to help you out. Your kind feedback is greatly appreciated - it's what helps keep us at the top of our customers' lists when looking for quality service and care of their cars! We are so glad to have been able to meet your automotive needs and look forward to seeing you again in the future!

Cumberland Toyota responded

Thank you for your kind review of Cumberland Toyota, we really appreciate your taking the time to leave us such a nice and detailed review! It's great to hear that our friendly and knowledgeable staff have helped make your visits with us so enjoyable. We strive every day to ensure all of our customers have a wonderful experience, as well as fast service, when they come in. We always value hearing from our customers, so please don't hesitate to let us know if there are any other ways we can further improve your experience. Thank you again for choosing Cumberland Toyota - we look forward to continuing to serve you!

Cumberland Toyota responded

Thank you for taking the time to share your experience at Cumberland Toyota and giving us such a positive review. We appreciate your loyalty, and we take great pride in providing exceptional customer service. Our goal is to provide an enjoyable buying experience for all our customers, so it means a lot that we succeeded in doing that for you. We are extremely pleased to hear that our team provided up-front expectation setting and timely updates as well as a thorough summary of the process. Thank you again, and we look forward to seeing you on your next visit!

Cumberland Toyota responded

Thank you so much for your wonderful review of Cumberland Toyota! It is always a pleasure to hear that our Service Department provides excellent service and that you feel confident recommending us to your friends and family. We appreciate you choosing us and we are grateful for your loyalty and support!

Cumberland Toyota responded

Thank you for taking the time to leave us a five-star review and for your feedback regarding our services at Cumberland Toyota. We value your opinion and appreciate hearing about your experience. We apologize for not having beverages available and for the limited seating choices in our waiting area. We are working hard to improve customer satisfaction and we'll be sure to consider your suggestion when planning future upgrades to our services. Thanks again for choosing Cumberland Toyota - we look forward to serving you in the future!

Cumberland Toyota responded

Thank you for your feedback, and for choosing to do business with Cumberland Toyota! We are incredibly proud of our ability to meet our customers' needs time and time again with the highest quality vehicles and exceptional customer service. We take great pride in being a trusted dealership dedicated to total customer satisfaction– it means the world to us that you've trusted us for three vehicles! Our Customer Relations team would love to talk with you further about your experience here at Cumberland Toyota. Please don’t hesitate to reach out if there’s anything else we can do for you. It's been a pleasure getting to know you these past few years and we look forward to serving all of your vehicle needs in the future.

Cumberland Toyota responded

Thank you for your kind words and support of Cumberland Toyota! We appreciate hearing that we were able to help you out in a short time frame. Our team here is focused on providing quality service that makes our customers feel confident about their experience. All of us here are so grateful you chose us and hope to have the chance to serve you again soon. Thank you for your ongoing trust and loyalty!

Cumberland Toyota responded

Thank you for your 5-star rating. We are delighted to hear our team was able to meet your needs and match you with the perfect vehicle. We strive to ensure that each customer leaves with a smile and a newfound appreciation for our team's dedication and hard work. Your feedback means the world to us and it is always our pleasure providing such a wonderful service. We appreciate the trust you have placed in us and hope to see you again soon!

Cumberland Toyota responded

Thank you so much for taking the time to provide your excellent review! We pride ourselves on offering quick, professional service at an affordable price and we're delighted that you had such a great experience. We are especially pleased to hear that you had a wonderful encounter with Mr. Higgenbotham--we've passed on your kind words to him and his entire team. It's because of our customer-focused staff that we strive to make every shopping, maintenance, and service experience as pleasant as possible. We hope you'll continue turning to us for all your Toyota needs. Thanks again for the amazing review!