Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership
View Awards

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 2,999 reviews

April 06, 2023

Everything and everyone was amazing as always! Cumberland Toyota has the best staff around. Thanks! More

by AMYMCLERRANDODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

We are so delighted that you had a great experience at Cumberland Toyota! We put in a lot of hard work to try and make sure all our guests have the best experience possible, so it's wonderful to know that it has paid off. Thank you for your kind words about our dedicated staff. We are proud of our team for continuously striving for excellence and providing top-notch customer service! We would love to host you again soon - until then, thank you once more for choosing Cumberland Toyota!

April 06, 2023

Arrived about 20 minutes before my appointment and my car was taken in within 10 minutes. Fixed and back out within 30 minutes with a great low price More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

Thank you for taking the time to share your experience at Cumberland Toyota! We are so glad to hear that you were impressed with the quality and speed of service, as well as the great price. Our team is dedicated to making sure every customer receives quality, reliable service quickly and efficiently. We appreciate your enthusiasm and it's our pleasure to continue delivering great services! Thank you again for choosing us.

April 06, 2023

They were very helpful and knew what I wanted. Iwould recommend them to anyone.great experience. More

by KEN.MARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson, Cody Thomas
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

Thank you for the kind words about your experience at Cumberland Toyota! It is wonderful to hear that we had a positive and helpful part to play in finding exactly what you were looking for. We are thrilled to learn that you would recommend us, and we appreciate your enthusiasm. We work hard to ensure each of our customers has an excellent experience finding the perfect car for them and look forward to welcoming you back again soon.

April 06, 2023

Very polite and knowledgeable people. They are very professional. They fixed the problem and got my car running again. I was very pleased. Thank you. More

by PDBLEVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

We are thrilled to hear how the folks at Cumberland Toyota provided you with a positive experience! We strive to provide top-notch customer care and it warms our hearts to hear that we had a hand in getting you back on the road. Your trust and loyalty means a great deal and thank you for considering us for your automotive needs. If there is anything else we can assist you with, please don't hesitate to reach out - it's our pleasure. Thank you once again!

April 05, 2023

Greeted and made sure I knew where to wait. Needed tires rotated and it didn’t take long. More

by GHELMETCKVLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

Thank you for the fantastic review of your experience at Cumberland Toyota, we really appreciate it! It’s wonderful to hear that our team was able to greet you warmly and help you in finding out where to wait. We're glad that you had your tires rotated quickly and wish that you continued safe travels with your vehicle. If there is anything else we can do to make your future visits more enjoyable, please don't hesitate to reach out. Our guests are key to helping us achieve success and are our best source of feedback on how we can improve products and services. Thank you again, we look forward to seeing you soon!

April 05, 2023

At Cumberland Toyota, I always appreciate the quick and thorough service from friendly and helpful folks! More

by RNEWMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

Thank you for taking the time to review your experience with us here at Cumberland Toyota! We care deeply about offering our customers the best customer service and we appreciate your feedback about how we are doing. We're so grateful that our team's efforts made a positive impression on you and feel glad that we could meet your expectations. Your business is much appreciated and we look forward to having the chance to serve you again soon.

April 04, 2023

Roberta has been awesome since I second I met her. She goes above and beyond to answer my questions and help with anything I need More

by STACEYSHELTON04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Report | Print
Apr 04, 2023 -

Cumberland Toyota responded

Thank you for your kind words about Roberta, and for taking the time to leave us a review! We pride ourselves on delivering exceptional customer service and it seems like Roberta has gone the extra mile in making sure you have been taken care of. She will be thrilled to hear your compliments when we tell her. We care deeply about creating high-quality experiences for our customers, and we're glad that you had a positive one here at Cumberland Toyota! We hope to see you again soon.

April 04, 2023

We have always had great service at the dealership. We do like the Hybrid Avalon Toyota’s and have had about 3 It’s always easy to get appointments More

by ALLENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Apr 08, 2023 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota, we really appreciate it! We're delighted to hear that you've had the opportunity to benefit from our great service and enjoy three Hybrid Avalon Toyotas over the years. It's also wonderful to hear that scheduling maintenance is always easy for you. Thanks for being a loyal customer! We look forward to seeing you on your next visit.

April 04, 2023

They made the process of buying my RAV4 much easier than I thought, I expected to be there for hours to fill out the paperwork and buy the car. Once my vehicle arrived and was ready for me, it took less tha More

by grace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christy Herd
Report | Print
Apr 04, 2023 -

Cumberland Toyota responded

Thank you for taking the time to share your feedback about your recent visit to Cumberland Toyota and for recommending us to others. We take great pride in providing our customers with an exceptional experience each and every time. We are so glad to hear that your consultant Christy was able to make the process of purchasing a RAV4 quick and easy. We will be sure to let her know how much you appreciated her kind service! We hope to see you back at our dealership soon and please don't hesitate to reach out if there is anything we can do for you in the future. Thank you again for choosing Cumberland Toyota!

April 04, 2023

Courteous. Professional. Extremely helpful. I was visiting in the area when my battery died. They made sure I was able to get back on the road asap. More

by Djdemarco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Apr 04, 2023 -

Cumberland Toyota responded

Thank you for taking the time to share your experience at Cumberland Toyota! We take great pride in offering excellent customer service and are thrilled to hear that we did just that for you. It's wonderful to know our team went above and beyond in making sure you were able to get back on the road. We appreciate your kind words and look forward to having you stop by again when you're in Cumberland, TN!

1
...
42
43
44
...
300