
Cumberland Toyota
Cookeville, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service personnel were professional, knowledgeable, and courteous. They told me my rear brakes were in need of replacement. Rear brakes shouldn’t need to be replaced at 40,000 miles. I have complai courteous. They told me my rear brakes were in need of replacement. Rear brakes shouldn’t need to be replaced at 40,000 miles. I have complained about them squeaking when damp in morning. They said they didn’t find anything wrong. I will take my Siena to someone else for brakes. More
Wonderful! Always helpful and courteous. Done in a timely fashion. I will always recommend them. Always helpful and courteous. Done in a timely fashion. I will always recommend them. More
After my car being in the service dept for 2 months it would have been nice to have a representative do a walk around with me and a detail to the interior as a courtesy. I think an $8000.00 fee should hav would have been nice to have a representative do a walk around with me and a detail to the interior as a courtesy. I think an $8000.00 fee should have included that. The initial time estimate was 2 weeks and though I understand delays and am patient, the communication was always initiated by me rather than the service dept. There are rough edges that can be felt when running your finger along the lines of the car. I am well pleased with Toyota brand but maybe if this dealer had closer competition they would make a better effort. More
World class service from everyone, especially Fred Riddle. Fred spoke the truth all the way. He was very confident in quality of Toyota and the 4Runner I was interested in, yet he was not a pushy sale Riddle. Fred spoke the truth all the way. He was very confident in quality of Toyota and the 4Runner I was interested in, yet he was not a pushy salesman. The next car I buy will quite possibly be another Toyota. More
Easy communication and the staff were so great to deal with. The service was on time and they communicated the entire time with what was going on. So nice for a busy family. with. The service was on time and they communicated the entire time with what was going on. So nice for a busy family. More
Over the years I’ve purchased 11 new vehicles through various dealerships and I have to say this was the easiest purchase of all. We were blessed to get a great salesperson. Christy Herd was very pleasan various dealerships and I have to say this was the easiest purchase of all. We were blessed to get a great salesperson. Christy Herd was very pleasant and extremely helpful in all areas of the sale. She is truly a professional and deserves to be recognized for her great customer service. I also want to mention our first point of contact, which was through the internet with William Bryant. We actually were going to Nashville on the following Monday to look at a couple vehicles they had in stock, but after speaking with William on Friday we decided to stop into Cumberland Toyota and Christy found us the exactly what we were looking for. Great service and a great experience! Ron More
My wife’s car was in for body work great job then just this past week my truck was in for body work and from what I could see late evening and cloudy truck looks great everyone at body shop nice people an this past week my truck was in for body work and from what I could see late evening and cloudy truck looks great everyone at body shop nice people and professional and rental cars are always nice thank you More