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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

February 15, 2023

The dealership was wonderful to work with. The service department got my vehicle in last minute and was very detailed and very reasonable on pricing as well! More

by calesds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Jenny Furton
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Feb 21, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have been able to help you out last minute and that you were happy with our service department's work. We hope to see you again in the future!

February 15, 2023

Honest, friendly service. I would recommend them to others. Extended hours are a plus to accommodate customers. More

by maxm_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
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Feb 21, 2023 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota, we appreciate it! We're happy to hear that you had a positive experience with our staff and found our hours accommodating. We hope you'll choose us for your future automotive needs.

February 15, 2023

Timely and ready to trouble shoot if needed, I do miss Gary though!! Thank you More

by jacked_up_chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Franklin Higgenbotham
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Feb 21, 2023 -

Cumberland Toyota responded

Thank you for your kind words and 5-star review, Cumberland Toyota. We're so happy to hear that you had a positive experience with our dealership and our team members. Gary was a great asset to our team and we wish him all the best in his future endeavors. We're always here to help if you need us, so please don't hesitate to reach out. We hope to see you back at Cumberland Toyota soon!

February 15, 2023

Service is very efficient. My car was picked up and delivered back to me at work More

by jones,wanda67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
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Feb 21, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have been able to provide you with an efficient service experience. We hope you'll continue to choose us for your automotive needs in the future.

February 15, 2023

Excellent service, great staff, good and easy way to make an appointment, good open spaces and great experience. More

by Ernesto Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Erica Melton
Report | Print
Feb 21, 2023 -

Cumberland Toyota responded

Thank you for your kind words and five-star review, Cumberland Toyota! It is great to know that our team was able to provide you with excellent service and make your visit a good one. We are happy to hear that you found our open spaces inviting and enjoyed your experience. We hope to see you again soon!

February 15, 2023

They were pleasant and efficient. I was given a courtesy car until the work was finished on my car More

by robing2267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Report | Print
Feb 21, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and thank you for writing such a positive review. We're glad to hear that you had a good experience with us, and we appreciate your kind words about our staff. We hope that you'll come back to see us again in the future.

February 14, 2023

Great customer service very friendly. Helped with all the needs I had. I love my Toyota Tacoma I purchased from them. More

by JFRASHER33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
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Feb 21, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're so happy to hear that you had a positive experience and are enjoying your new Tacoma! We appreciate your business and look forward to serving you in the future.

February 13, 2023

Josh Lawson connects with his customers and does not push them to purchase and guides them through well thought out questions to help determine what vehicle is right for them. More

by SMITHJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Josh Lawson
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota. We're so happy to have you as part of the family and we appreciate your kind words. Our team is passionate about helping our customers find the perfect vehicle for their needs and we're glad that we could assist you in finding the right one. Thanks for recommending us and we hope to see you again soon!

February 12, 2023

The work was performed quickly, efficiently and professionally. I was briefed before the service and asked several questions which were answered correctly. More

by MCECKERT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write this review. We're glad to hear that you were pleased with the service you received, and that our team was professional and efficient. We hope you'll come back to see us again in the future!

February 12, 2023

Good service, waited 45-1hr. Came out and said I could use an air filter and my back wiper blade was tore, asked if I wanted those 2 things replaced along with my oil, which I di More

by rachelmabry@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone not pictured
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. We're glad to hear that our team provided you with great service, and that you were happy with the work that was done. We hope to see you again in the future!

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