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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

February 05, 2023

Great place to get vehicles serviced Jenny and Travis are outstanding employees they are the reason I come More

by ClayE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gist , Brandon Hall, Ryan Corner, Travis Fitzpatrick, Jenny Furton, Erica Melton
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, Jenny and Travis are both outstanding employees and we're glad to have them on our team. We appreciate your business and look forward to seeing you again soon.

February 05, 2023

The girls in the service department are very nice and never talk down to you. Mr Lawson is always willing to assist me in any way he can. He’s terrific. More

by DEZINEZ
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota and for your kind words about our team. We're happy to have Mr. Lawson on our team and to know that he provides excellent service to you. We hope you'll continue to choose us for all of your automotive needs.

February 04, 2023

Parts department is awesome. Have had service also. Never disappointed in Toyota service they are superb. More

by Jrsanchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota for your vehicle service needs, we appreciate it!

February 04, 2023

A brake malfunction light came on that said to pull over immediately & call the dealer. They were able to get me in within a couple hours & check it! More

by SOHOLLOWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. We're delighted to have earned your trust and we'll work hard to continue providing you with excellent service. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We value your business and look forward to serving you in the future.

February 04, 2023

At Cumberland Toyota you cannot beat the service there. They are prompt, friendly, informative, and very professional at their jobs. You can trust them to do a very good job on your vehicle. More

by priddle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have you as part of the family! We appreciate your kind words and we will continue striving to provide excellent service.

February 03, 2023

It has great service. Was able to get my car fast and easy after the truck carrying it arrived. More

by YO.WMYOTT
Recommend Dealer
Yes
Employees Worked With
Cody Thomas
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to hear that you had a positive experience! We hope you'll come back to see us for all your automotive needs.

February 03, 2023

your staff was professional when I took car in Car worked fine after we got through. More

by lwo201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for your review, and for choosing Cumberland Toyota. We're glad to hear that our team was professional and that your car is now running fine. Thank you for your business and we hope to see you again soon!

February 02, 2023

I have yet to go there and have a bad experience. Love how they strive for getting the job done!!!!! More

by KMCCOY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, and for sharing that you have yet to have a bad experience with us. We're so happy to hear that you appreciate our efforts in getting the job done, and we'll continue striving to meet your expectations each and every time. Thanks for choosing Cumberland Toyota, and we hope to see you again soon!

February 02, 2023

Easy to get an appointment. Reasonable wait time at the dealership. Pleasant people in the service department. More

by Harlan Goan
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, we are glad to hear that you had a positive experience. We strive to make the service process easy and convenient for our customers. We appreciate your business and look forward to serving you in the future.

February 02, 2023

Friendly people and they checked fluids, tires and windshield wipers. Asked before doing additional services. More

by deb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Feb 13, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for writing such a positive review. We're glad to hear that you found our team to be friendly and that they took care of the basics--fluids, tires, and windshield wipers. It's always good when customers feel comfortable enough to ask questions before agreeing to any additional services. We hope you'll visit us again in the future!

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