Cumberland Toyota

Trustworthy hometown service, Great customer service. Timely reasonable service time. Can’t say enough about the service Dept. Timely reasonable service time. Can’t say enough about the service Dept. More

Really good place good people and really good service and i feel good with your service thank you i feel good with your service thank you More

They are Friendly with quick service. Always able to get me an appointment in a timely manner. Always able to get me an appointment in a timely manner. More

My experience was great! Service writer was polite and knowledgeable. Vehicle was done in a reasonable time frame as well Service writer was polite and knowledgeable. Vehicle was done in a reasonable time frame as well More

The service center called when my vehicle had been assessed and let me know that it needed new filters. They were replace with my permission, but not before. I appreciated that . assessed and let me know that it needed new filters. They were replace with my permission, but not before. I appreciated that . More

We always bring our oil when we come for an oil change and we did so this time. However, when we went to check out we were charged as though they had not, and in fact they had not used our oil. and we did so this time. However, when we went to check out we were charged as though they had not, and in fact they had not used our oil. More

My car is under warranty and needed a thermostat. Maintenance told me it was not under warranty any more. My warranty ran out at 64000 miles. So I paid 170.00 for them to tell me it was the thermosta Maintenance told me it was not under warranty any more. My warranty ran out at 64000 miles. So I paid 170.00 for them to tell me it was the thermostat . I just had it up there the week before and they already knew it was the thermostat. They told me it was fine Just a one time thing but nothing wrong .within. A week the check engine light was back on. Told me it will take a month to get the part. Not realizing how much a thermostat was, I told her not to order it. I would see if someone else could repair it. After I found out the cost, I called the salesman to check on my warranty . He was no longer with Toyota. The super nice man on the phone connected me with the finance manager. He assured me my car was under warranty and called the maintenance dept. The lady, I think Jeanie, told him she was by herself and would call me back. Two days later no calls. Called back and talked to finance again. He will walk the message back to Jeanie and she e would call me in a few minutes. 3 hours later and still no call. Very frustrating. If I haven’t heard from her by the time I get off work, I will drive to Toyota to see what the problem is. More

Fast service. Friendly customer service staff. They don’t pressure you to get unnecessary service Friendly customer service staff. They don’t pressure you to get unnecessary service More

It was good service , just expensive. I had a great experience with the people working, it was just super expensive . I had a great experience with the people working, it was just super expensive . More

Great customer service and preformed the devices quickly. Scheduling was easy and the times were very flexibleZ Scheduling was easy and the times were very flexibleZ More