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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

January 30, 2023

reached out to Cumberland Toyota to get information about a couple of vehicles. I know it is their job to answer your questions and to do everything they can to get you into a car and that their commis More

by Melissa A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Adam Eldridge , Christy Herd
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you for your kind words. We're so happy to hear that you were able to provide the level of service our customers deserve and we appreciate your hard work. Thank you for being a part of the Cumberland Toyota family.

January 30, 2023

I have been using Cumberland Toyota since I bought my Camry. They have always been friendly and very helpful when I get my service done. I would recommend them to everybody that needs an honest shop! More

by weiner58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Hollie Crabtree
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Feb 13, 2023 -

Cumberland Toyota responded

Thank you so much for your kind words and continued business, Cumberland Toyota is truly grateful! We are committed to providing the best possible service and experience to our customers, and we're glad that we have been able to do that for you. We hope you'll continue to choose us for all of your automotive needs in the future.

January 29, 2023

Great job gerting me sone in a tinely manner! Will definitely be going back there when i need help. More

by Larrymotykowski
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Feb 04, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're happy to know that you had a positive experience and our team was able to help you out. We appreciate your business and look forward to seeing you again in the future.

January 29, 2023

Overall good. I am generally satisfied. They are punctual. I’ve only had a few times of dissatisfaction over about 20 years. More

by TEDDYSLOFTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton
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Feb 04, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have you as part of the family! We appreciate your kind words and are happy to hear that our team was able to provide you with the assistance you needed. We hope to see you again soon!

January 28, 2023

Jenny was outstanding, very helpful, And went above and beyond to demonstrate customer service.Great attitude also. More

by DOCBUSH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. We're glad to have had the opportunity to serve you nine times, and we hope you'll come back to us for all of your automotive needs in the future. Our employees strive to be courteous and helpful, and it's great to know that they've been able to meet your expectations. We appreciate your business and look forward to seeing you again soon.

January 28, 2023

They are very friendly and helpful and takes the time to make you understand the situation of your vehicle More

by MJEANH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton
Report | Print
Feb 04, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have you as our customer! We appreciate the positive review and are happy to hear that you had a good experience with our team. We strive to provide excellent customer service and make sure our customers feel comfortable and informed. Thank you for your kind words and we hope to see you again soon!

January 28, 2023

Very knowledgeable respect for staff. I’ve worked with Travis and number of times that he has always been awesome and on top of everything. More

by HOLLY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota. I'm glad to hear that you had a positive experience and our service department was able to meet your needs. We appreciate your business and hope you'll visit us again in the future!

January 28, 2023

Good job and fast , Franklin and Erica help me with all and they are a great assess for you Company. More

by SALCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Franklin Higgenbotham
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Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Franklin and Erica are a great asset to our team. We're happy to have them on board and they will be pleased to hear of your satisfaction with their service. Thanks again for choosing Cumberland Toyota!

January 28, 2023

Great employees courteous helpful and very knowledgeable brought 9 vechiles from this dealership and will use them again More

by JUDYRODGERS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota, we're glad to have such great employees that provide excellent customer service. We hope to see you again soon!

January 27, 2023

Have dealt with them for many years. I am a great fan of the Toyota vehicles. The reliability and quality is why I keep coming back. Believe this is our last vehicle and the reason fo More

by STEVESTEARNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Ronnie Bean
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota, we truly appreciate it! We're glad to hear you are happy with the reliability and quality of our vehicles and that safety and warranty is a concern for you. We hope you have many more years of happy driving ahead.

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