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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

January 23, 2023

All the past service appointments have been done with professionalism. All done in a timely manner More

by Charlesedreece
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Hollie Crabtree, Joby Allen
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota, we appreciate it!

January 23, 2023

Service department is easy to deal with. They don’t try and make you get stuff that don’t have to be done. Super polite More

by Markphillips95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Franklin Higgenbotham
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words about our service department. We're glad to hear that you have had a positive experience with us, and that our team has been polite and helpful. We hope you'll continue to choose Cumberland Toyota for all of your automotive needs.

January 22, 2023

We have always found the Cumberland Toyota service department to be dependable in recent years. More

by dnd165
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota, we appreciate your business!

January 22, 2023

Everyone who works at Cumberland Toyota is attentive and prioritizes finding the right car for the customer. More

by e.hoover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Lexi Buckler
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We are so happy to hear that you have had a positive experience with our staff. Our team is dedicated to finding the perfect car for each and every customer, and we are thrilled to know that we have been able to do just that for you. Thank you for choosing us as your go-to dealership, and we hope to continue providing excellent service for years to come.

January 22, 2023

Good service provided this visit. In and out quickly. We'll pleased with this visit More

by Blinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to hear that you had a good service experience this visit. We strive to provide quick and efficient service for our customers and are pleased to hear that we were able to do so during your visit. Thank you for choosing us and we hope to see you again soon.

January 21, 2023

Everyone involved was very pleasant and efficient in their job. We were very pleased with our experience at the dealership. More

by TIMANDJENNYBRANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. I'm glad to hear that our team was able to provide you with great service, and that you were in and out quickly. We hope you'll come back to see us again in the future!

January 21, 2023

Very friendly staff. Got car right in on time and did the work. In and out quickly. Great experience. More

by jruby55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Hollie Crabtree
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're glad to hear that you had a positive experience and got your car serviced right on time. We appreciate your business and look forward to seeing you again soon!

January 21, 2023

The service was fast and friendly. The facility was clean and welcoming. Everything was explained as it wa going to be. More

by royde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only one I worked with was in a wheelchair. He was fantastic!
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Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for writing such a positive review. We're glad to hear that you had a great experience with us, and that our staff was friendly and helpful. We're happy to have been able to get your car serviced quickly, and we hope you'll come back to see us again in the future. Thanks again!

January 21, 2023

Staff is very friendly and helpful. They take the time to explain the nature of your car repair needs, and what the cost will be. The waiting area is always clean and comfortable. More

by NRICE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Hollie Crabtree
Report | Print
Jan 28, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. Our team strives to provide excellent customer service, and it's great to see that we're meeting your expectations. We hope you'll continue to choose us for all of your car repair needs. Thank you again for your kind words!

January 21, 2023

Quick and great service. Very friendly, convenient and easy to get to. Staff very friendly as well More

by JULIE-AHEADOFTIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Jan 21, 2023 -

Cumberland Toyota responded

Thanks for your kind words, we're happy to have you as a customer!

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