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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,997 reviews

January 07, 2023

Did what was asked within a reasonable timeframe. Service personnel was extremely friendly and helpful. More

by SCOTDOG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Jan 07, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business! We're glad to hear our service personnel were friendly and helpful. We hope you'll come back to see us again in the future.

January 07, 2023

Jenny Furton is the best! She takes care of me each time as I bring in my 2 vehicles to get serviced. More

by DRAGLANDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Jenny Furton is a valued member of our team. We're happy to have her on board and we appreciate the trust you've placed in us by returning for service each time.

January 07, 2023

Service was timely and complete. Service employees are knowledgable and concerned about my car and my satisfaction. More

by JRMASSSON318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton
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Jan 14, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to hear that you had a positive experience with our service department. Our team is passionate about providing excellent service and it's great to know that they were able to meet your needs. We hope you'll visit us again in the future!

January 06, 2023

With their comfortable waiting room they work promptly to insure customer satisfaction with automobile service repairs. More

by CORCORAN.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby Allen
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Jan 07, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your service needs, and for taking the time to write a review. We're glad to hear that you were pleased with our comfortable waiting area, as well as our prompt service repairs. We strive to provide excellent customer satisfaction, and we're happy to know that we met your expectations. Thank you again for choosing us, and we hope to see you again in the future.

January 06, 2023

Exceptional staff that always goes above and beyond to meet all of my needs. I having been doing busy here for the last 29 years and would not buy or service my car anywhere else. More

by KIMHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Travis Fitzpatrick, Jenny Furton, Joby Allen
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota, we truly appreciate it! We are so happy to have been able to serve you for the last 29 years and we look forward to doing so for many more. Our team is dedicated to providing exceptional customer service and we are glad that we have been able to meet all of your needs. Thank you for choosing us and giving us the opportunity to serve you.

January 06, 2023

Very satisfied with the service department. Very courteous and helpful. Always will take my Highlander to Cumberland Toyota for service More

by BILLRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your service needs, and for leaving us such a positive review. We're glad to hear that you've had a good experience with our service department, and we'll continue striving to provide excellent customer service. We hope to see you again soon!

January 06, 2023

Friendly staff and efficient service. They have provided very professional advice and accurate diagnosis for my van More

by Roveriscute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Jan 06, 2023 -

Roveriscute responded

Great service team

January 06, 2023

Excellent service since I’ve owned the vehicle. Jennie is so personable at the CKV service desk More

by MELISSA.OWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Franklin Higgenbotham
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Jennie is an excellent employee and a huge asset to Cumberland Toyota. We're glad to hear that she has provided you with great service and been so personable. Thank you for your kind words and we hope to continue exceeding your expectations in the future.

January 06, 2023

Love this location! ! We have always been treated with respect from all the employees and Jenny in the service department is the BEST!! Will continue to do my business wi More

by Tarag1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Hollie Crabtree
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota, we're glad to have you as a customer! We'll be sure to pass along your compliments to Jenny in service, she'll be thrilled to hear them. Thank you for your business and we hope to see you again soon!

January 06, 2023

Brandon W. was a great salesman. He explained everything so I can understand it. I love my new Rav 4 More

by AJANDALLYSPRINCESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson, Brandon Wacker
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your loyalty to Cumberland Toyota and for choosing us for your service needs, we appreciate it! We're glad to hear that you've had a positive experience with our service department and that our team has been courteous and helpful. We hope to continue providing you with excellent service in the future.

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