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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,997 reviews

January 06, 2023

Excellent vehicle and excellent service I am very pleased that I chose Cumberland Toyota for my vehicle More

by CANDISTOVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Brandon Wacker, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
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Jan 07, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your service needs, and for leaving us a 5-star review. We're glad to hear that you have had a positive experience with our service department, and that our team has been courteous and helpful. We hope to continue providing you with excellent service in the future.

January 06, 2023

Jenny Furton and Travis Fitzpatrick always provide excellent customer service. They make the service experience great! More

by jwheaton112603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Joby Allen
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your kind words. We're so happy to have you as part of the Cumberland Toyota family. You make the service experience great for our customers and we appreciate that. Thank you for all that you do!

January 06, 2023

Efficient, dependable and ready to serve characterizes the Toyota service department. Glad they provide service for my vehicle. More

by WALLACE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Jan 07, 2023 -

Cumberland Toyota responded

Thank you for your kind words and 5-star review of Cumberland Toyota, James. We're glad to hear that you've had a positive experience with our service department and that we are able to provide service for your vehicle. We appreciate your business and look forward to serving you in the future.

January 05, 2023

Good friendly service with minimum waiting. Service was performed as scheduled, checked items were explained and next service items were suggested, More

by TNALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for leaving this five-star review. We're glad to hear that you had a positive experience with our service department, and that your vehicle was serviced as scheduled. Our team takes pride in providing friendly service with minimal waiting, and we're happy to know that you found their explanations helpful. If there is anything else we can do to make your next visit more enjoyable, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

January 05, 2023

Franklin Higginbothim was great to work with ! Prompt, professional and honest service ! I have my oil changed here on a regular basis. This time it was a bad battery but they diagnosed it qui More

by Patricia Hargis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for your kind words about Franklin and our service team, and for choosing Cumberland Toyota as your go-to source for oil changes. We're glad to have been able to get you back on the road as quickly as possible!

January 04, 2023

Driving car in for service and no fix tow truck to take back home 😡😡😡 toy for sale More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Furton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Hello, we are sorry to hear about your experience. Please feel free to contact us at 931-520-4153 should you care to talk a little more in detail.

January 04, 2023

My car was serviced quickly and timely. The service clerk was very kind and friendly. This is new since our last visit. Keep up the great work! More

by LAURIBUSSELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota and for your kind words. We're glad to hear that you had a positive experience with our service department and that your needs were taken care of in a timely manner. We hope to see you again soon!

January 04, 2023

Being my first time at the service center, I was unsure what to expect. I walked into the Express entrance, was greeted in less than a minute, and walked out in a little more than an hour. Only needed an o More

by RTEIN12
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write a review. We're glad to hear that your experience was a positive one, and we appreciate your kind words. We hope you'll continue to choose us for all of your automotive needs in the future.

January 03, 2023

Seems pricing was higher than local shops but was speedy service and corrected issue on truck More

by 4MABRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Erica Melton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, and for choosing us for your service needs. We're glad to hear that you were pleased with our speed of service, and that we were able to correct the issue on your truck. Our goal is always to provide excellent service to our customers, and we're happy to know that we met your expectations. We hope you'll choose us again for your future automotive needs.

January 03, 2023

I have depended on Cumberland Toyota for decades, and they are always knowledgeable and helpful. More

by LGSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words. We're glad to hear that you had a good experience at our service center, and we hope to see you again soon.

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