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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,996 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,996 reviews

January 02, 2023

Cumberland Toyota staff is always accommodating to all our service needs. We have all our cars serviced here More

by Tgaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Travis Fitzpatrick, Jenny Furton, Hollie Crabtree
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write such a positive review. We're glad to hear that your experience at our service center was a good one, and we hope you'll come back to see us again soon.

January 02, 2023

Had a good experience w/Toyota of Cookeville. The staff was helpful & the waiting area was comfortable. Everything was completed in a timely manner. More

by RDBUTLER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Franklin Higgenbotham
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're glad to hear that you had a positive experience with our dealership and that all of your needs were taken care of in a timely manner. We hope to see you again soon!

January 01, 2023

Great experience everyone including both Brandon and Caitlyn were amazing and made the process very easy and comfortable More

by Bgodsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
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Jan 01, 2023 -

Bgodsey responded

Thank you

January 01, 2023

Quick to get in, and never a long wait for them to complete your maintenance! More

by lbebout56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for your kind words. We're so happy to have been able to help you out and we really appreciate your business.

January 01, 2023

Christy was great. She did everything she said she would do. Thank you so much Christy. More

by ROBERT@GAINESFISHLER.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Herd
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota. We're so happy to have been able to help you find the perfect car and we hope you enjoy it for many years to come. Thank you for your kind words and we look forward to helping you again in the future.

December 31, 2022

Always great service from cumberland Thank you for taking care of my Tacoma Highly recommend More

by EVACLARK1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Franklin Higgenbotham
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have you as a customer! We appreciate your kind words and recommendation. We hope to see you again soon!

December 31, 2022

Exceptional service writers. Good quick service. Nice waiting area. I will be bringing my vehicle back. More

by PHILIP6316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota, we appreciate it!

December 31, 2022

Excellent fast and efficient rapport with service. I would recommend any one to use Toyota service with their vehicle neeeds. More

by Lrps1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we're glad to have you as a customer! We appreciate the kind words and recommendation. We hope you'll continue to choose us for all your automotive needs in the future.

December 31, 2022

Use them for all my basic services and service is always professional and courteous and will continue to use More

by MNJ.0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your loyalty over the years. We're glad to hear that we've been able to provide you with great service, and that you feel like family here. We hope you'll continue to choose us for all of your automotive needs in the future. Thanks again for writing this review!

December 30, 2022

Service is fine. The only problem I have is we have been changing our oil every 3000 miles when the light came on. Then the last time we changed it they told us it’s More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkmown
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Jan 05, 2023 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your vehicle's service needs and writing a review. We're sorry to hear that you have been getting conflicting information about when to change your oil. Our technicians are trained to reset the oil-change indicator light at each service, and they should have advised you of the correct mileage interval at the time of your last visit. Its our hope that you will allow us to make it up to you on a future visit.

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