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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,997 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,997 reviews

December 19, 2022

Never check or recharge battery, just recommend replacement after being informed. Didn’t scan prior vehicle prior More

by STEVE-M-44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
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Dec 20, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. We're sorry to hear that you had a negative experience with one of our service advisors. We always aim to provide the best possible service to our customers and it sounds like we missed the mark in this case. Thank you again for choosing Cumberland Toyota, we hope that you will give us another chance in the future.

December 19, 2022

Do a good job explaining the work done on my car. Always answer my questions. More

by gorganist
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
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Dec 20, 2022 -

Cumberland Toyota responded

Thank you for your kind words, and choosing Cumberland Toyota We're happy to hear that we were able to provide you with a fast and easy car buying experience. We hope to see you again in the future!

December 19, 2022

I have bought at least 20 vehicles… and have worked with Fred on everyone of those purchases ! He is truly a great guy and salesman! He always is professional and helpful! More

by DODSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred!!! Awesome, Brandon Hall, Erica Melton
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Dec 20, 2022 -

Cumberland Toyota responded

Thank you for your kind words and continued business. We're grateful to have you as a part of the Cumberland Toyota family and we'll always do our best to ensure you have an excellent experience when visiting us

December 17, 2022

A great crew. Knowledgeable and nice. On time & efficient reasonably price with a check on fluids and sensors More

by ARLENEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
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Dec 20, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for taking the time to write this review. We're glad to hear that you had a positive experience with us, and we hope to serve you again in the future.

December 17, 2022

You can trust Toyota to take care of your car and go beyond your expectations More

by CATHY.FERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Dec 17, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, and for choosing to trust us with the care of your car. We're glad to hear that we were able to exceed your expectations, and we hope that you'll continue to choose us for all of your automotive needs in the future.

December 17, 2022

This dealership was straightforward and honest and so extremely helpful. They went out of their way to make sure that I was taken care of in every way. Thank you guys More

by menemenetekelupsham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
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Dec 17, 2022 -

Cumberland Toyota responded

We cant thank you enough for taking the time to share

December 17, 2022

I was greeted as soon as I walked in and treated very nice, very pleased with my service thank you. More

by P.STOVE.48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
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Dec 17, 2022 -

Cumberland Toyota responded

Happy we could help

December 17, 2022

They are friendly fast and very professional easy to schedule an appointment and minimum wait time More

by MSIRCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
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Dec 17, 2022 -

Cumberland Toyota responded

Thank you so much for sharing

December 16, 2022

Did a great job and no unnecessary repairs. Would recommend to anyone. Wait time wasn't bad More

by enest70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Hollie Crabtree
Report | Print
Dec 17, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

December 16, 2022

Quick service. Polite and friendly staff. Comfortable waiting area. Called to tell me that car is ready. More

by MELANIECHADWELL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Dec 17, 2022 -

Cumberland Toyota responded

Thank you for your kind words, we are happy to have been of service. We hope you'll come back and see us again in the future!

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