Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership
View Awards

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 2,999 reviews

December 05, 2022

Great place to bring your car for service or repairs very nice people I would recommend to all my friends More

by Chuck massetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

December 05, 2022

Travis and jeanie great to work with. ..up and beyond for customers. Big reason i use this toyota More

by 64WAYNE.CROUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future.

December 05, 2022

It was easy to make an appointment and once I arrived they got me right in. They did the work required in a timely manner and I was on my way. More

by SKRAFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review

December 03, 2022

Great experience. Very friendly and answered all my questions. Didn’t like the automated on line responses from a fictitious entity but my in person experience was e More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Lexi Buckler
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. We're glad to hear that you had a great experience with our team and we look forward to serving you in the future.

December 02, 2022

Thay don’t clear talk about any thing one you ready to by thay say oh if you by on cash then you have to pay more 2000 dollars extra Don’t shop any more More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know nothing about , Fred Riddle, Brandon Davidson
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. I'm sorry to hear that our process didn't meet your expectations and that you feel like we were unclear about the details of the purchase. We want every customer to be comfortable with their purchase and have a clear understanding of what they're getting, so I apologize if we fell short in this instance. Please feel free to give us a call at (931) 520-4128 should you care to talk more in detail.

December 02, 2022

Lexi was wonderful to work with! ! She contacted me promptly when a car arrived I might be looking for. It has been on the lot two hours. I was picky and she kept an eye out for me. More

by Kledb230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi Buckler
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly. ! It's also great to know that it's an experience you'd recommend for friends and family. We couldn't ask nicer comments and we thank you for taking the time to share it!

December 02, 2022

Friendly, fast, and efficient enough to do what needs to get done for my car. More

by KAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

December 02, 2022

Good service took good care of us. Went above and beyond to look out for my needs. Highly recommend them More

by baddad33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share your experience with us online

December 02, 2022

Fast and Easy like it should be. Good waiting room and friendly employees. Happy with the service. More

by ADROBBINS123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thanks for the feedback

December 02, 2022

I thought they were very courteous and professional. I will take my car back there again. More

by MayerfinDano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Dec 06, 2022 -

Cumberland Toyota responded

Thank you very much for the great review

1
...
85
86
87
...
300