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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

December 02, 2022

Awesome Service Department. Very Professional and very Knowledgeable! Would recommend them for all your vehicle service needs. More

by AHICKEY1974
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Dec 06, 2022 -

Cumberland Toyota responded

Thanks so much for the great feedback and welcome to the Cumberland Family!

December 01, 2022

Good service, find booking difficult…takes 2-3 tries. Otherwise, very good experience. Comfortable waiting area. More

by Dstraw62
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I do not like this…no person
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota, and for choosing to service your vehicle with us. I'm glad to hear that you generally had a good experience, and that our waiting area was comfortable. I apologize that you found it difficult to book an appointment online. Our website is constantly being updated and improved, and we would love to know what specifically made the booking process difficult for you. Please feel free to contact us directly at (931) 520-4153 should you care to talk more in detail. Thank you again for your business, and we hope to see you back at Cumberland Toyota soon!

December 01, 2022

I have a 20 year old 4runner with hi miles and CT treats it like the treasure it is. More

by srgebay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Erica Melton
Dec 06, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share with us

December 01, 2022

Great dealership they do their best to get you in do the work and get you out very respectable people would recommend this dealership to anyone More

by Fred Watkins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Dec 01, 2022 -

Fred Watkins responded

Great dealership

December 01, 2022

We friendly and helpful. Enjoy doing business with Cumberland Toyota. Great job everyone. Hope to see friendly faces soon More

by leeann_ferraro
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erica Melton, Franklin Higgenbotham
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for the feedback

December 01, 2022

The service crew at the front area is excellent. Waiting room is really nice. Parts department personnel are good and helpful. More

by BRYANANDGINNYHENSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Jenny Furton, Franklin Higgenbotham
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for your positive feedback, we truly appreciate it!

December 01, 2022

Services advisor very knowledgeable and polite, worked completed as promised. Revised bill of sale for complete understanding More

by Unknown
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Dec 06, 2022 -

Cumberland Toyota responded

Thank you for your kind review

November 30, 2022

Great friendly staff. Took time with me to show and explain the work that was going to be done More

by Mrhockey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 30, 2022 -

Cumberland Toyota responded

Thank you so much for posting

November 29, 2022

We were visiting from Florida the day after Thanksgiving and needed an oil change on our Corolla. We did not have an appointment and were very grateful that we were able to get our oil changed rapidly. More

by Nicko1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Name is unsure. Nice lady with short hair.
Nov 30, 2022 -

Cumberland Toyota responded

Its great to know that you had such a wonderful experience

November 28, 2022

Really helpful staff that didn’t push anything on me. Very helpful in selecting extra things for my new vehicle More

by Kpothier723
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson, Cody Thomas
Nov 29, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

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