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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 26, 2022

Nice friendly staff of people always get great service I am very happy with my Toyota More

by JAXONSNANNY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 29, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave us a great review!

November 26, 2022

First time for service at this dealership, service department was very friendly and helpful, appointment time was met, service was prompt. Very satisfied More

by absherjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
Nov 29, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 25, 2022

Jenny was my service advisor and always does a great job informing me of the status of the service work being performed. More

by SLOANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 29, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

November 25, 2022

The service was great, but the constant texts, calls, and emails asking for a review are just a bit too much. More

by TABITHA641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 29, 2022 -

Cumberland Toyota responded

We cant thank you enough for taking the time to share

November 25, 2022

Had my truck serviced there last week Which included a tire rotation Upon inspection Afterwards Tire rotation was not done as stated by service writer who also had an attitude problem . They charge f More

by Gps1364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Higgenbotham
Nov 29, 2022 -

Cumberland Toyota responded

Thank you for bringing this to our attention, we're sorry to hear that you didn't have a positive experience at Cumberland Toyota. We would absolutely like the opportunity to make it right and resolve the situation as quickly as possible. Please feel free to contact us at 931-520-4153 should you care to talk more in detail.

November 25, 2022

Good to deal with and the staff is very nice, and they keep you informed. More

by CLB11670760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa Neal, Franklin Higgenbotham
Nov 29, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

November 24, 2022

The Service Department is always happy to assist you with all of you vehicle concerns, they have always been friendly and very accommodating. A pleasure to do business here! More

by stephanie.dahlberg0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
Nov 29, 2022 -

Cumberland Toyota responded

Your recommendation means a great deal to us

November 24, 2022

Thanks always the best service super job Travis always takes care of us thank you for all More

by CUMBERLANDAUTOBODYSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 29, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 24, 2022

Cody Thomas is the best car sales person I have ever had. From keeping me up to date on service to helping getting it set up More

by Stacpeak23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thomas, Travis Fitzpatrick, Joby Allen
Nov 29, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

November 24, 2022

They are always friendly when I call to make an appointment, and work is completed in a timely manner. More

by JIMMYTISDALE60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Hollie Crabtree
Nov 29, 2022 -

Cumberland Toyota responded

Thanks for sharing

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