Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership
View Awards

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 2,999 reviews

November 23, 2022

Great service and great people. Return calls when it is necessary. Work to provide the best service possible. More

by Dtousley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Hollie Crabtree
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

November 23, 2022

They are timely in their work and do an excellent job on informing the customers about problems that could arise in the near future. More

by RICHWAGONER720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Hollie Crabtree
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

November 23, 2022

Fast complete friendly service, no appointment , service provided immediately. Visiting from out of town..thanks to all. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 23, 2022

Friendly and accommodating. Except getting ahold of someone to make appointments. That's all now. More

by CHERYL.BROUILLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King. Gordon Dorey. , Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

November 23, 2022

Always fast service. Great communication. And always good work performed. The people are very friendly as well. More

by SHANEGOSS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you for your positive feedback, we truly appreciate it!

November 23, 2022

I jave a very pleasant experience with probably one of the nicest, honest service worker i have came across. He was straight to the point while doing hos job. Mr franklin d higginboth provided excellent More

by monica.mcgregor1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Happy we could be of service

November 23, 2022

They wanted my time and money. They were not able to solve my problem nor did they follow up as requested. Sales/service personnel must be on a spiff program as every customer thst More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you for taking the time to leave your review of Cumberland Toyota, we appreciate it. I'm sorry to hear that our team was not able to meet your needs and solve your problem. We strive to provide excellent customer service and follow up with all of our customers, so I apologize if that was not the case in your situation. If there is anything further we can do for you, please don't hesitate to contact us directly at 931-520-4153 should you care to talk more in detail. We want to make sure you're happy with your experience at Cumberland Toyota and are confident that we can do that if given another chance. Thank you,

November 23, 2022

Cumberland Toyota is the best great service all the employees are super they make it a joy dealing with them More

by LYNNM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 23, 2022

Always on time, courteous & helpful. I trust the Toyota service to give me the facts and not try to try to sell me things I don’t need. More

by CROSS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 23, 2022

Excellent service! They were able to work my car in very quickly. Thankful for their attention to detail. More

by JW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Melton, Hollie Crabtree
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thanks for your awesome review

1
...
90
91
92
...
300