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Cumberland Toyota

Cookeville, TN

Overview
Reviews
Vehicles
4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 22, 2022

We always have a good experience at Cumberland Toyota. We did have to wait longer this time though. More

by BENANDKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
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Nov 29, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 22, 2022

Took truck in for alignment was pulling worse when I left. Disappointing to say the least. More

by GOODWINDC86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you for bringing your vehicle to Cumberland Toyota for service, we're sorry to hear that you experienced worse pulling after the alignment was completed. We would appreciate the opportunity to investigate what may have caused this and correct it if possible. Please feel free to contact us at 931-520-4153 should you care to talk more in detail.

November 22, 2022

Service tech very friendly and service was completed promptly. Tech made me aware of any issues that mAy need to be completed. More

by SOCREF8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 21, 2022

Great. I drive 176 miles to the dealership to get my car serviced everytime. Always been well satisfied. Could get it service in Nashville but I d More

by BOBBY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark , Travis Fitzpatrick
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Nov 29, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to leave us a great review!

November 20, 2022

My salesperson was terrific. ..Roberta. Maintenance wait is good....last time was about 20 minutes which was excellent. More

by CDSJKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberta Love
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Nov 29, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 20, 2022

my 6 month check-up was a breeze. quickly done and professional an all levels. The dealership is the best I have ever dealt with. Me and my lease car are well cared for More

by KPHAMM62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Christy Herd
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Nov 29, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 20, 2022

Interestingly, or not depending on your perspective this particular dealership offers service that is just great More

by geegreen1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

Thank you so much for sharing

November 20, 2022

We went expecting to set up an appointment but were pleasantly surprised to wait a short while in order to be seen. That was a good thing because through the process of the inspection it was found we n More

by JULIAP7771
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 20, 2022

Love Cumberland for their friendly and trustworthy staff. Travis is the best and bring all my family's cars here. More

by fwinklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Joby Allen
Report | Print
Nov 29, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

November 20, 2022

The dealership was good about letting me know what they did and what I may want to do in a timely manner. More

by GREGDAGGETT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
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Nov 29, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

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