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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 15, 2022

I’m impressed by the friendly staff and the efficient service I receive at Cumberland Toyota. More

by michelenavarre530
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erica Melton
Nov 18, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 15, 2022

Staff was friendly and helpful service was very quick I was very well pleased with my visit More

by DELLA_DELANEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 15, 2022

Very quick service! The starter in my 2006 Corolla failed on a Thursday and I had it towed to Cumberland Toyota. The dealer told me the starter would be replaced on Mon More

by EZwielich
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erica Melton, Hollie Crabtree
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us!

November 14, 2022

Better availability for Toyota Prius than in Nashville, better price too. Slightly dodgy about telling us the price, though, because price changed depending on our financing option, and they did not explai More

by flygirl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Parker
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota as your destination for purchasing a new Toyota Prius. I'm sorry to hear that you found our pricing structure to be confusing and that the final price changed depending on the financing option you chose. We try to be as transparent as possible with our pricing, but I understand how it can be difficult to understand all the different factors involved when making such a large purchase. I would like to apologize for any inconvenience we caused and assure you that we will do better in the future. Your satisfaction is our top priority and we want to make sure that you are happy with your purchase from beginning to end. If there's anything else we can do for you, please don't hesitate to let us know. We value your business and hope to serve you again in the future.

November 13, 2022

I have always had an outstanding service experience whenever work is needed to keep the maintenance on my Toyota up to date. Updated maintenance has resulted in very few mechanical issues with my vehi More

by JCNSDHEISE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The employees that I have worked with in the finance and parts departments have been exceptional., Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the five-star review!

November 13, 2022

The Cumberland service department is great. Jenny and Franklin are top notch and always take care of all my truck and car needs for service. I always get notified of my service progress and giv More

by Roger
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Franklin Higgenbotham
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

November 13, 2022

Great service. Quick scheduling on the fly. Always providing excellent customer services with attention to customer needs. More

by ARCARTER40
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Jenny Furton, Franklin Higgenbotham
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 13, 2022

Always a pleasure taking my car there for service. Kudos to everyone who works on servicing my car More

by MLRITZI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Erica Melton, Hollie Crabtree
Nov 18, 2022 -

Cumberland Toyota responded

Happy to hear you had a great experience

November 12, 2022

Always friendly , excellent service, wait time was minimal goes above and beyond to meet your needs. More

by POPPY1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 18, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

November 12, 2022

Well pleased with the service I received everything was done timely and to my satisfaction More

by Fruitrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

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