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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

November 12, 2022

Always fast, prompt and courteous service advisors. Tell you exactly what you need and don't try and upsell you. More

by kbowler23
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Nov 18, 2022 -

Cumberland Toyota responded

We appreciate the feedback

November 12, 2022

Awesome service department. Always professional. Quality and convenience. Would recommend to anyone wanting a great service company. More

by AHICKEY1974
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 12, 2022

Fast service, allowed me to have a loaner while repairs were made. I do wish there was documentation,this is the second I’ve brought it back and no paperwork was given to me. More

by DFRAZIER10
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us!

November 12, 2022

Austin Parker was my guy, 5 stars. Awesome customer service. I was nervous buying my van, sight unseen from out of state. He is still helping me with questions I have. Give him a raise More

by Jells12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Parker, Josh Lawson, Lexi Buckler
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share

November 12, 2022

Jenny was very helpful in guiding me through a long repair process. Very good service More

by ameliaview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Franklin Higgenbotham
Nov 12, 2022 -

ameliaview responded

Same comment

November 12, 2022

Very friendly place to take your car for all its needs. Great people work here. More

by JYGRISSOM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Erica Melton
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the five-star review!

November 11, 2022

Easy to make an appointment. They are friendly and helpful. We plan to continue to have our vehicle serviced there. More

by Kwharris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Nov 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 11, 2022

Service department is great, simple to schedule appointment, serviced car quickly, I would highly recommend, thanks More

by CEDARRIDGE222
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

November 11, 2022

Friendly,experts, knowledgeable,kind,accurate,honest,perised,quality work,works with you,excellent service,like them More

by VICKIPJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronnie Bean,Chad jones,Karen bohannon, Hollie Crabtree
Nov 18, 2022 -

Cumberland Toyota responded

We cant thank you enough for taking the time to share

November 11, 2022

Friendly, punctual, explanatory, easy to schedule online, this service department is a dependable and cooperative team. More

by CONNIEDYER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mo names were mentioned
Nov 18, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us

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