Back

Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
Contact Dealership

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

Showing 2,999 reviews

November 11, 2022

The best experience I have had purchasing a car. Christy is an awesome salesperson. We will be back next year to purchase a truck from her. More

by CONRON42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Christy Herd
Nov 18, 2022 -

Cumberland Toyota responded

Thanks so much for the great feedback and welcome to the Cumberland Family!

November 11, 2022

Excellent service and customer service. I was kept informed on everything. I will return for my next service. More

by kimchey0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

November 11, 2022

My last service was the single worst service experience of my life. They used to be strong but something is bad wrong at that place now. More

by BBROWN34
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. We're sorry to hear that you had such a poor service experience and would like to help rectify the situation. Please contact our Service Manager at 931-520-4153 should you care to talk more in detail.

November 11, 2022

Service team is fast and efficient. They do a good job each time I am there. More

by MARYGEXPENSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa Neal, Jenny Furton, Franklin Higgenbotham
Nov 18, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

November 11, 2022

Friendly efficient service at a great rate. I would definitely recommend them for buying a car or having it serviced More

by MYWESTFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Nov 18, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 10, 2022

Wait time was very short. Work was completed and we were very satisfied. Will go back as needed. More

by Rico2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your automotive needs

November 10, 2022

Always great service at toyota, never had a problem been using them close to 15 years no complants More

by Ginaglass1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Erica Melton, Franklin Higgenbotham
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for the for the excellent feedback

November 10, 2022

I've always been treated right by the Cumberland Toyota Service Center. Not only have they always done a great job at servicing my vehicles but they also go out of the way to ensure customer satisfaction! More

by CMWALKER545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Travis Fitzpatrick, Ronnie Bean, Joshua Strickland, Venessa Neal, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Nov 18, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us!

November 10, 2022

We have always had good experiences with Cumberland Toyota. We’ve had three or four Toyotas over the past several years and have always been able to count on Cumberland when we need them! More

by Carver, M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 18, 2022 -

Cumberland Toyota responded

Thank you so much for your kind words

November 10, 2022

I always take my car to Cumberland for service. From tire rotation to an engine rebuild, they have done it all for me. They have earned my trust and my respect. More

by Happy Again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 18, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

...
98
...