Cumberland Toyota

Would have liked it if I would have been offered a car. My service took 3 and a half hours. which I had an oil change and recall and a warranty done. My service took 3 and a half hours. which I had an oil change and recall and a warranty done. More

Great customer service, prompt and courteous. The service lady, not sure of her name, is always very friendly and helpful. It's a.pleasure to come there The service lady, not sure of her name, is always very friendly and helpful. It's a.pleasure to come there More

Courteous and respectful staff. Notified me of findings and suggested appropriate repairs. Service completed in timely manner. Notified me of findings and suggested appropriate repairs. Service completed in timely manner. More

Awesome people, quick service! I highly recommend Cumberland Toyota. They always care about your needs!! I highly recommend Cumberland Toyota. They always care about your needs!! More

It is one of the best dealerships for service and friendly sales people especially Josh, he always sends us cards, would not buy from any one else friendly sales people especially Josh, he always sends us cards, would not buy from any one else More

Polite and courteous staff however call the direct line and not the 855 number left a message with no return phone call. The text reminder before your appointment is appreciated and not the 855 number left a message with no return phone call. The text reminder before your appointment is appreciated More

I’ve been buying vehicles and having them serviced at Cumberland Toyota for about 5 years. Three vehicles, to be exact. I have always been treated respectfully, professionally and given good deals on my Cumberland Toyota for about 5 years. Three vehicles, to be exact. I have always been treated respectfully, professionally and given good deals on my purchases and service. They take great care of my vehicles and because I purchased them at their facility, I get special discounts. I always enjoy going there because everyone is always pleasant and helpful, not to mention knowledgeable, as well. You will do yourself a favor by checking them out! More

The atmosphere is way too tense. They have no idea as how to great folks with a smile! It is confusing as who your service advisor is after you check in. My engine coolant was below They have no idea as how to great folks with a smile! It is confusing as who your service advisor is after you check in. My engine coolant was below low limit and my battery service was incomplete after 6.5 hours of waiting for a water pump and battery replacement! Although they did provide a loaner car. Once they give you your bill, they do not take the time to explain the bill! When you ask the advisor about what the service includes initially they say yes to it includes washing down and cleaning your batter compartment, but when you question them after the job is completed without cleaning they say they do not know what it includes! They need to hire competent folks and pay them better! I do not have a choice as I have always service my car at the dealership. This is the closest to where I leave, I already drive 35 miles to get to this one! There are a lot of folks who need a job and can do it better than what you have there! More

Always thorough and courteous. Really good at not up selling. I trust them. Would buy from them again. Really good at not up selling. I trust them. Would buy from them again. More

My wait is always short and the staff is friendly and helpful! The waiting area is clean and comfortable. helpful! The waiting area is clean and comfortable. More