
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
Thanks John Fielden Very happy with John Fielden as he has helped us with the purchase of two new vehicles and one used vehicle over the past few years. He has always li Very happy with John Fielden as he has helped us with the purchase of two new vehicles and one used vehicle over the past few years. He has always listened and found good deals on exactly what we had in mind. More
A day at TOYOTA! My experience was great!.. They were very helpful & answered all my questions to make me feel satisfied that I chose the right vehicle for me..They we My experience was great!.. They were very helpful & answered all my questions to make me feel satisfied that I chose the right vehicle for me..They were very eager to accommodate me & they did..Thank you for a great buying experience .. More
Thank You OverDrive! My wife and I looked at multiple lots while looking for a good deal. One lot had advertised a 2016 Honda for $14,700 but once we got to the lot the in My wife and I looked at multiple lots while looking for a good deal. One lot had advertised a 2016 Honda for $14,700 but once we got to the lot the individuals working there didn't even have the car in their system and didn't know anything about it. However, they guided me to another Honda on the lot (And of course I did my regular checks and noticed it had been wrecked. Meanwhile, it supposedly hadn't been and the Carfax was clean. But the front bumper had been reinstalled and was off by 1/8 of an inch. Significant enough that a trained eye could tell it was an accident fix job that had failed to be reported.) We left that lot with our money in our pockets and went to OverDrive. Once there I spoke with Clay Evans and he done a good job. At no time did I catch him lying about any car details, etc. Meanwhile, he answered the questions I had about multiple vehicles until I came across a Hyundai Elantra 2016 with only 16,000 miles. It was clean inside and out. And it still had 7 years left on the original power train warranty, something Clay was unsure of when I asked about it. However, before commenting he verified it (even though I new the original warranty specs but was testing him to see if he was honest). Good thing is, Clay was honest and out the door it only costed us $15,700 taxes, tag, and all!!! More
Tacoma Trd Sport Josh Lawson was the main reason I chose Cumberland Toyota. Could have gotten the same truck at Beaman for about $700 hundred dollars less and it had s Josh Lawson was the main reason I chose Cumberland Toyota. Could have gotten the same truck at Beaman for about $700 hundred dollars less and it had s higher list. I showed Josh the price that I could purchase for on and out the door price. However Josh does a great job with costumer service and if you have a question he will make time for you. With Josh your just not a number. I had a warranty problem with a Cumberland Kia and they said it was under warranty when my daughter showed up they said it not covered and she called me and I told her just to leave and have not been back to the store. They keep sending request about there’ service I just didn’t reply because they wanted to intimidate a young female. Josh will be straight up on what he can do for you and if he can’t he will tell you so. So give Josh Lawson a shout-out. Enjoyed doing business with you. More
Great experience, professional, not pushy, and enjoyable! My wife and I bought our first car from a dealership here, and John Fielden was not only easy to work with, but understood what we wanted and didn't p My wife and I bought our first car from a dealership here, and John Fielden was not only easy to work with, but understood what we wanted and didn't push us into anything we didn't want. It was a refreshingly simple, professional, and even run process! Thanks for everything John! More
Best ever! Cumberland Toyota was by far the best car buying experience I’ve ever had! Thank you to John and Bart for helping find the perfect car for me! Cumberland Toyota was by far the best car buying experience I’ve ever had! Thank you to John and Bart for helping find the perfect car for me! More
Great experience John did a great job !! He was genuine and truly wanted to help me with finding a great car , if you want to deal with the best ask for him John did a great job !! He was genuine and truly wanted to help me with finding a great car , if you want to deal with the best ask for him More
Lost keys far from home Cumberland Toyota has great service hours (open to 8pm). They had me back on the road quickly despite arriving around 5 pm. I was expecting to be st Cumberland Toyota has great service hours (open to 8pm). They had me back on the road quickly despite arriving around 5 pm. I was expecting to be stranded for the evening. Friendly and professional More
Very pleased!! My salesman was very kind and helpful! I will for sure be referring people there! Go visit for a great trade in value and great deals on new cars! My salesman was very kind and helpful! I will for sure be referring people there! Go visit for a great trade in value and great deals on new cars! More
Oil change Called for an oil change at the last minute before my trip out of state. The dealership took me without any hassle. They also did NOT try to sell me o Called for an oil change at the last minute before my trip out of state. The dealership took me without any hassle. They also did NOT try to sell me other services. Would highly recommend Cumberland Toyota. Nice people to deal with. More