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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

December 31, 2015

Great experience! Great experience, wouldn't wanna go anywhere else in the future. Really enjoyed my experience with the purchase of my first car. Great, great experie More

by Gavyn_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 01, 2016 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Mike is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

December 31, 2015

First car experience My experience with Cumberland Toyota has been awesome. Josh Lawson worked really hard to find the right vehicle for me and my family. I would definite More

by Erica18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Gary Looper, Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Travis Fitzpatrick was key to our decision to buy. Travis was patient, responsive, well informed and appropriately responsive to our many questions as we tried to decide between a Honda and Toyota Priu More

by B.E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Feb 01, 2016 -

Cumberland Toyota responded

Everyone at Cumberland is very happy to hear you had such a great experience with Travis! We appreciate your business and we hope you enjoy your new Prius!! Thank you for your business and your kind words regarding so many members of our team. Please let us know if there is anything further we can do for you. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Great service I had the best service that I have ever had from a car dealership. John Fielden was so professional and willing to help me and my wife find the right More

by Falls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with John was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Great experince! I went looking for a new Camry for my wife; salesman asked if we needed anyone specific or if he could help us .Kirby Beverly showed us many Camrys an More

by BAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Kirby and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Josh Lawson We are repeat customers having bought several vehicles in the past few years, always with Josh Lawson and he always meets or exceeds our expectations. More

by Samie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Buying first new car The service was great. For someone who had never bought a new car before, they explained everything very clearly and were really helpful. I will be go More

by Mw07212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Josh was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

number 1 salesman and dealership in my book I have bought 3 new Toyota Corollas in the last 3 years from day one has been nothing but great relationship with the salesman in the dealership and w More

by Ed.stewart0093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Feb 01, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Best Cookeville Auto Dealership I helped my son buy his first new car yesterday. He ended up choosing a 2016 Corolla LE. The car appears to be an excellent value, and Cumberland To More

by Rocket XIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

December 29, 2015

My experience was fantastic. A wonderful staff all around. John fielden and Roberta love have went out of their way to always make my (and my families) experience at Cumberland Toyota fantastic. They are there More

by Tyler56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John fielden, Roberta love, Brandon Hall, Roberta Love, John Fielden
Jan 28, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

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