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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

November 01, 2015

Great people to work with Good service good people no hassle no problem just called told Ryan sales person what i was looking for and he found it not once but twice great job b More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 02, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Ryan does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

October 31, 2015

Great experience I recently bought a new RAV 4 from this dealership and the entire buying experience was amazing. Everyone I met was very friendly. My salesperson was More

by Lisa66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Kirby Beverly
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your the Rav 4. Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

October 31, 2015

Purchased a Prius V Went to the dealership to look at different cars. Jonathon Norsworthy started helping us. He was absolutely amazing, did not pressure us at all and More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Nov 02, 2015 -

Cumberland Toyota responded

Awesome to hear Jonathan did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

October 28, 2015

Sales On October the 21st, 2015, I had to have a new vehicle. I entered the Toyota dealership in Cookeville to pursue purchasing a vehicle. When entering th More

by Kaye Burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Nov 02, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

October 28, 2015

Great Not much I can say. Travis Fitzpatrick was a great guy to deal with, he done every he could to get me the truck I wanted. He went above and beyond exp More

by Zack317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

October 27, 2015

It was the best service in town He was a great help in my search of cars and was very sweet. He helped my pick out a car that would best fit me and my needs. More

by Jnr7414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Nov 02, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

October 27, 2015

Great place to purchase a vehicle This is a great dealership! I have puchased six vehicles in the last three years from them. The honesty, knowledge and customer service I recieve from More

by Dag1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Nov 02, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

October 27, 2015

Best dealership in the upper cumberland area. Couldn't ask for no better staff. Friendly very helpful walk me through every step of the way and made sure I was satisfy as a customer. They make sur More

by Blc0709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, Ryan Corner, John Fielden, Wayne Chaffin
Nov 02, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

October 27, 2015

very good Good experience very helpful Kirby, Travis & Wayne. They explained options and details about car about paper work. Made sure I understood all phases More

by Hollis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick, Kirby Beverly
Nov 02, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

October 26, 2015

Amazing Sales Mike McCoin took the time to listen to our needs and found us exactly what we were looking for. He was knowledgeable about all of the vehicles and an More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Nov 02, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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