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Cumberland Toyota - Service Center

Cookeville, TN

4.5
1,406 Reviews

1,406 Reviews of Cumberland Toyota - Service Center

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March 03, 2021

Brought truck in for service and was very pleased with the service we received. Would recommend this place for all your service needs.great job. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
May 21, 2021 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

February 24, 2021

Was there about 30 minutes did what they should !! Girl that took care was very sweet and well informed ! They explained about warranty and what they did on service call More

by Garyflatt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Feb 25, 2021 -

Cumberland Toyota responded

Thank you for taking the time to share your experience

February 24, 2021

Since moving here from another state l’ve been taking my 4RUNNER to Cumberland Toyota for service. They’ve always been courteous and professional and do the servicing in a timely manner. No complaints here More

by sws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Feb 25, 2021 -

Cumberland Toyota responded

Thank you for the excellent review. We appreciate the kind and sincere comments as well as the recommendations. It was a pleasure to assist you and please let us know when we can do so again!

January 28, 2021

Cumberland Toyota service center is awesome! They always take the time talk with the customer about their car as well as being honest about what service is needed! They care about both the customer and thei More

by johnny830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexus Wilhite, Travis Fitzpatrick
Feb 16, 2021 -

Cumberland Toyota responded

We can’t thank you enough for sharing

January 19, 2021

They were nice to me. My truck was serviced quickly and the dealership was clean. I would recommend this dealership to a friend. I will be back. More

by Timmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Jan 25, 2021 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions!

January 01, 2021

Great experience. They got me in for service same day, and got me in and out quickly. They are very helpful and knowledgeable. Love it. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Jan 02, 2021 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

December 23, 2020

Great service. Always fast and friendly . Best service in Cookeville, Tn. Would not ever go anywhere else. They always manage to work me in. I travel for miles just to come here for Service. More

by Janice_saunders40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY WEBSTER, TIM BROWN , Travis Fitzpatrick
Dec 26, 2020 -

Cumberland Toyota responded

Thanks for this great review. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. Many thanks for your patronage and we wish you many safe driving miles.

December 15, 2020

Erica was very knowledgeable and efficient. Good to find some one that was able to answer my questions and friendly not sure about the work just haven’t had it done long enough to respond More

by Brendacfb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 17, 2020 -

Cumberland Toyota responded

It’s wonderful to know that you had such a great experience while visiting our dealership

November 25, 2020

Just went for a recall on my Toyota Tacoma. 25 words is a waste of me time and I will not rate anything that ask me to write a book for a rating again. More

by Tzrafiki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 28, 2020 -

Cumberland Toyota responded

. We can't thank you enough for taking the time to share. We understand that your time is valuable and that it does take extra effort to leave a review, but it is much appreciated.

October 14, 2020

Courteous and knowledgeable Let me know anything that needed my attention and let me make decisions on correcting any problems. Pricing was good. Thanks to veterans More

by Jeannieharris50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Oct 20, 2020 -

Cumberland Toyota responded

Your marvelous review means a lot to us

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