Cumberland Toyota - Service Center

A smaller venue that can provide essential services in a timely manner. Not overly customer friendly waiting area, but car was serviced well and in expected time frame. Service coordinator doing his job f timely manner. Not overly customer friendly waiting area, but car was serviced well and in expected time frame. Service coordinator doing his job from a wheelchair wins a high mark for company attitude for open minded management attitude! More

I have a 2018 Tacoma off-road lights r flashing nothing works in the truck they thank it is a harnes but do not no it may b the wheel speed sensor trying to charge almost 500 dollars and the harnes is only works in the truck they thank it is a harnes but do not no it may b the wheel speed sensor trying to charge almost 500 dollars and the harnes is only 167 something they don’t know for sure if that is even it very disappointed when I bought the truck was never even offered and extended warranty if I’m paying 40k for a new truck I would deff pay for the extended we have purchased 3 vehicles there in the last year but will b the last time we buy anything there o and on top of that because I don’t wanna pay the out radges amount for labor they charged me 117 today just for looking at it and telling me wat it might be it’s not even my fault to wats tore up but yet I’m still gonna have to pay this is wrong More

Timely, efficient and friendly. Thanks so much for taking the time to explain as well when all the work is finished. Great team. Glenda Breeze. the time to explain as well when all the work is finished. Great team. Glenda Breeze. More

Took one hour and 15 minutes for wheel rotation. Dealer notified me of needing oil change and said no need when I showed up. Could not explain why. notified me of needing oil change and said no need when I showed up. Could not explain why. More

Great service dept. Takes the time to understand the problem. When repaired they thoroughly explain what they found what was completed to correct problem. Fantastic! problem. When repaired they thoroughly explain what they found what was completed to correct problem. Fantastic! More

Too long wait even with appointment Every 5000 miles this 4Runner needs a front end alignment. I never go off road. Dealer doesn’t mind taking $150 every 5000 miles. They never offered t Every 5000 miles this 4Runner needs a front end alignment. I never go off road. Dealer doesn’t mind taking $150 every 5000 miles. They never offered to investigate why this is happening. More

Too Long It was a very good tech who checked me in But service took too long over 2 hours Plus the one salesman was very rude to me His name I can get later It was a very good tech who checked me in But service took too long over 2 hours Plus the one salesman was very rude to me His name I can get later. Plus no wash service Overall not a great dealership for Toyota I have owned many Toyota cars and rate Cumberland the worst of dealers I been to dealers in Indiana, California and Florida More