Cumberland Toyota - Service Center

Cumberland Toyota responded

We are so pleased to hear you had such a great experience at Cumberland Toyota. Our team strives to provide our customers with unmatched service in every interaction. Thank you for taking the time to give us your positive feedback. It sure does make our day when we hear that we have been helpful and knowledgeable. We hope you come back and visit us soon!

Cumberland Toyota responded

Thank you for taking the time to leave us a review of your experience with Cumberland Toyota! We are very happy to hear that our team was knowledgeable and able to get you through quickly. We strive for excellent customer service and it seems we achieved that goal! Thank you for trusting us with your purchase and congratulations on your new vehicle. We hope to see you back again soon!

Cumberland Toyota responded

Thank you for taking the time to review Cumberland Toyota, we really appreciate it! We’re so glad to hear that it was easy for you to schedule your appointment and that our military discount was helpful. Reliability is very important to us here at Cumberland Toyota, and we are always striving to provide a strong level of trust and confidence in our service. We hope to welcome you again soon!

Cumberland Toyota responded

Thank you so much for your review of Cumberland Toyota and your recommendation to others! We're delighted to hear that you are now completely sold on the Toyota brand for life. We believe that a quality customer experience is paramount! That's why we strive to provide each of our guests with excellent service backed by reliable, dependable vehicles. We appreciate your loyalty and can't wait to serve all of your automotive needs at Cumberland Toyota in the future.

Cumberland Toyota responded

Thank you so much for your kind review of Cumberland Toyota! We strive to make every customer experience as pleasant, fast and friendly as possible. We are delighted to hear that you were served speedily and pleasantly here at our dealership. Our team takes pride in going above and beyond to provide the highest quality of customer service. We look forward to seeing you again soon!

Cumberland Toyota responded

Thank you for writing such a great review about your experience at Cumberland Toyota. We're so thrilled to hear that we treated you with respect and answered all of your questions. We are passionate about educating our customers on the different service and tire options available, and being able to assist you in make an informed decision that is best tailored to your needs. We're glad this was reflected in your visit. On behalf of our entire team, thank you for choosing Cumberland Toyota. We stand behind our commitment to excellence and value your feedback to help us continue to improve our customer experience.

Cumberland Toyota responded

Thank you for your kind words about our team, and we're delighted to know this is your second Avalon from us! Your loyalty means a lot to us, and we'll work hard to continue living up to that trust. We strive to deliver an exceptional customer service experience, and it sounds like our team was able to save you money while doing just that. Our goal is always to ensure every customer has the best car-buying experience possible – from selection, financing, and even post-purchase service. We truly appreciate your business and look forward to serving you in the future!

Cumberland Toyota responded

Thank you for taking the time to review Cumberland Toyota! We’re glad to hear that your experience with our services and staff member Jenny was positive. Your feedback is always appreciated as it allows us to continue providing professionalservices for our valued customers. We are thrilled that Jenny provided you with helpful tips on how to bring down service cost - we're here to help everyone find the best solutions that fit their condition. Once again, thank you for your kind words and we hope to see you again soon.

Cumberland Toyota responded

Thank you so much for your kind words about Cumberland Toyota! It's great to know we can count on our customers to provide honest feedback and we truly value your continued loyalty. Our hope is that every service experience will be professional and rewarding! We're delighted to have been able to help you and look forward to seeing you at the dealership soon. Have a great day!

Cumberland Toyota responded

Thank you for taking the time to review your experience at Cumberland Toyota, and thank you for giving us 5 stars! We really appreciate that you have highlighted the service of our team while helping you decide what route to take - buying or leasing. It is our goal to provide both high-quality customer service and thorough advice to all of our customers, so we are happy that we met your expectations. If there is anything else we can do to help in the future, please don't hesitate to reach out. We look forward to hearing from you soon!