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Curry Honda Chicopee - Service Center

Chicopee, MA

4.8
5,668 Reviews

5,668 Reviews of Curry Honda Chicopee - Service Center

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December 27, 2018

Honda CR-V Repairs Great service as always. Was able to schedule an appointment on Christmas Eve. Needed more repair than we had thought but were still able to get the More

by TBUSHEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Aller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Curry Honda Chicopee responded

Thank you for the great 5-star review! We hope to see you again!

December 27, 2018

Love this dealership Excellent service here at Curry Honda! I would not go to any other Honda dealership for service. Great team members! I Love the car wash perk! More

by ABILLIEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan (Tony) Alicea, Pedro Reyes III, Joe Tomaino, Jon Ferreira
Dec 28, 2018 -

Curry Honda Chicopee responded

Thank you for the amazing feedback! We are glad you had a great experience!

December 26, 2018

curry honda is awsome Hi I would like Curry honda to know that I hade awesome service their when I go. The sercvice department always takes good care of me. The guys that w More

by ADAMGOLFERAdam55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gordon, Erik Johnson, Juan (Tony) Alicea, Pedro Reyes III, Joe Tomaino, Jon Ferreira
Dec 27, 2018 -

Curry Honda Chicopee responded

Thank you for the amazing feedback! We appreciate it!

December 25, 2018

resurfacing rotors and replacing brake pads went in to replaced my brake pads and rotors. my rotors were already grinding so im glad they replaced them before it got worse, and also the brake pa More

by luissierra517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Curry Honda Chicopee responded

Thank you! We're glad you had a great experience!

December 25, 2018

Inspection sticker wait No one else there..Boyfriend waiting, waiting ,waiting. Christmas Eve..No one informed him why the wait..Manager got involved.." Inspection Guy " at b More

by REMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cyrus Cox
Dec 26, 2018 -

Curry Honda Chicopee responded

Remy, Hello, my name is Jason Aller. I am the service director for Curry Honda. I wanted to reach out and apologize for the length of time it took for the Mass state inspection to be done on Monday afternoon. I was speaking with Tom while he was waiting as I have known him for years and been servicing his vehicles for as long as I can remember here. He is a very nice person and has always been very kind. I was unaware of exactly what he was waiting for when I was talking with him, as soon as I found out I had the state inspector come from our Nissan building where he was having his surprise catered lunch and take care of it immediately. Our service advisor that wrote him up was unaware the inspector was still here on the premises and told him we were waiting for him to come back. I don’t want you to think this is how it is here, we usually have a backup inspector available but was not here that day, unfortunately. This is an uncommon error and will not happen again. I tried to call Tom personally to apologize, but could only leave a message this morning. Tom seemed ok Monday before he left, but I was unaware he was upset and feel bad about that. Please let him know we are sorry for the length of time it took. I left my information below so you could reach out to me and speak about the situation if needed. Please know your salesman Cyrus really had no part in this unfortunate event and I wouldn't like to see him suffer on a survey from my service department's mistake. Please don’t rate Cyrus based on this service visit, I promise I will make it up to you and Tom in the future. I hope the rest of your holiday season is well and Happy New Year to you both! Sincerely, Jason Aller jaller@currycars.com 413-593-6721 EXT. 6207

December 24, 2018

fuel injector issue It’s a little frustrating that my 2016 Honda Pilot with only 39,000 miles has a fuel injector problem. I found out there was a service bulletin about More

by PMANTERIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan (Tony) Alicea
Dec 27, 2018 -

Curry Honda Chicopee responded

We’re sorry you had a bad experience! Customer satisfaction is our #1 priority! Can you please call me directly so I can resolve this issue! Sincerely, Jason Aller jaller@currycars.com 413-593-6721 EXT. 6207

December 24, 2018

Overwhelmingly accommodating! My wife’s Civic was scheduled for airbag replacement on Saturday. As the Christmas Holiday weekend was approaching my Honda Pilot began having heating More

by Seadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Curry Honda Chicopee responded

Thank you! We're glad we could get your vehicles back to you for the holidays! Enjoy!

December 24, 2018

Update Awareness of customer's schedule to align proper service. Understanding of vehicle Knowlwdge of managing service. Ok update on time of comple More

by KATHYCHAPDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Curry Honda Chicopee responded

Thank you! We're glad you had a great experience!

December 22, 2018

Problem and new tires Although we had to wait an extra 1 1/2 hours for an oil change, we were pleased with Brandon’s courtesy and service, and realized that they were very More

by CCNAMA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Curry Honda Chicopee responded

Thank you! We hope to see you again soon!

December 22, 2018

Exceptional customer service Jon was exceptional to work with from start to finish. He introduced me to staff as they moved me along. Only thing was mechanic founded something h More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Jon Ferreira
Dec 24, 2018 -

Curry Honda Chicopee responded

Thank you, Barbara! We're glad you had a great overall experience!

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