Cutter Ford Mitsubishi - Service Center

prompt and helpful service and purchase of extended warranty Good routine service. While I was waiting, I asked about purchasing an extended warranty. I met with Rodney, who was very friendly, answered all my Good routine service. While I was waiting, I asked about purchasing an extended warranty. I met with Rodney, who was very friendly, answered all my questions and helped me complete the purchase. More

Excellent experience Extremely helpful staff with excellent service. Vehicle was dropped off for a repair and was ready well before the estimated finish time. No issues wi Extremely helpful staff with excellent service. Vehicle was dropped off for a repair and was ready well before the estimated finish time. No issues with the vehicle and great follow up from the staff. More

Great Service Every time is a great time. Service is always done wonderfully and on time. The wait time was short and I was kept abreast of everything. Every time is a great time. Service is always done wonderfully and on time. The wait time was short and I was kept abreast of everything. More

Good Job A really friendly place staff is cool makes you feel welcome and informs you of any work done and needs to be done on your vehicle. And if you run i A really friendly place staff is cool makes you feel welcome and informs you of any work done and needs to be done on your vehicle. And if you run into a situation where you need to rent a car hertz rental is on location to help you out which is pretty cool. More

General maintenance Excellent service! Car was done much earlier than expected-nice surprise. Will continue to have services done at Cutter Ford Mitsubishi Aiea. Thank yo Excellent service! Car was done much earlier than expected-nice surprise. Will continue to have services done at Cutter Ford Mitsubishi Aiea. Thank you, Liz! More

Warranty Work Outstanding Service Writer spent time to thoroughly understand the issues the customer had with his vehicle. He also did an excellent job advising th Outstanding Service Writer spent time to thoroughly understand the issues the customer had with his vehicle. He also did an excellent job advising the customer of the status of repairs on a few occasions to address any undue concerns by the customer. Kudos to the Mechanic for an outstanding job troubleshooting and performing any authorized repairs. Would definitely recommend my service advisor/Mechanic! More

Great Service Experience I have brought my F-150 to Cutter Ford every time for service. The service department is extremely pleasant and helpful. I won't go anywhere else fo I have brought my F-150 to Cutter Ford every time for service. The service department is extremely pleasant and helpful. I won't go anywhere else for service! More

Great service again from Cutter Ford Had to do the second airbag recall for my 2014 Mustang GT along with a cabin filter replacement. Did my appointment online and brought my car in on my Had to do the second airbag recall for my 2014 Mustang GT along with a cabin filter replacement. Did my appointment online and brought my car in on my scheduled Saturday. Dino came up and got set up, and started my repairs. Took about an hour and was back home before 10:00 AM. They also pointed out an item on my rear brakes which I will address. Very attentive service writer and like my previous experience, far exceeded my expectations. Thank you Cutter Ford, hope you continue taking care of your customers like me. I look forward to a long relationship. More

Recall notice on my Ford F150 pick up We moved to Hawaii 6/19 with a recall notice I received in the mainland. Cutter Ford handled it in a very professional manner. Will Soong kept me upda We moved to Hawaii 6/19 with a recall notice I received in the mainland. Cutter Ford handled it in a very professional manner. Will Soong kept me updated on the progress and checked back with me to make sure everything was satisfactory after I was home. This shows an exemplary, professional and genuine concern for his customers. Definitely a great asset to this dealer. Thank you Will! More

Quick and Professional Will kept me informed and made excellent recommendations, he was friendly and personable, as were the cashier team. Best of all the Cutter Ford team f Will kept me informed and made excellent recommendations, he was friendly and personable, as were the cashier team. Best of all the Cutter Ford team finished the job ahead of schedule. More