DARCARS BMW of Mt Kisco

Terrible Put a deposit on a car which already had a deposit on. No communication between managers and salesmen. STAY AWAY from here as they’re useless Put a deposit on a car which already had a deposit on. No communication between managers and salesmen. STAY AWAY from here as they’re useless More

Highly recommended My son, father, and I purchased 2- 2018 3 series and a 2018 X5 all 3 sales were done with Michael Tierney, Louis Rodophele, & Ched I highly recommend My son, father, and I purchased 2- 2018 3 series and a 2018 X5 all 3 sales were done with Michael Tierney, Louis Rodophele, & Ched I highly recommend dealing with Michael Tierney very professional salesman who truly went above and beyond on this one also gave all three of us a great deal, they made it fast and easy Lou is a great guy made us feel like family he should be running the show there and Ched made the paper work fast,easy, and painless... hats off to these great guys! More

Car was reserved for me but they sell to somebody else Never buy BMW certified car at BMW Mt Kisco dealership !!!c Today I had very bad experience trying to buy a car which I was told was reserved for Never buy BMW certified car at BMW Mt Kisco dealership !!!c Today I had very bad experience trying to buy a car which I was told was reserved for me by sales representative Michael Tierney .He sent me 5 emails assuring that car was off advertising and I can come and make a deal.After driving almost 2hrs ,filling all papers,taking driving test suddenly they found out that that car was sold-someone left deposit and there nothing they can do and started offering me other car that was not even near the car that planned to buy.Never expected such a cheap trick from BMW dealership. They put such a bad show .That show was put on by financial manager .It was first day of myself and my wife vacation. We went there with a very solid intention to buy that car and good mood. I will definitely contact BMW USA .I owned few BMW cars and never had such a poor experience . More

Great experience, Ruben Remigio is the best BMW Salesperson Outstanding sales process and sales support. RubenRemigio was outstanding as a sales person who handled our questions and advised in an excellent way. Outstanding sales process and sales support. RubenRemigio was outstanding as a sales person who handled our questions and advised in an excellent way. He made the purchase a pleasurable experience and was extremely knowledgeable and a pleasure to work with. The delivery process was seamless with Ced Gelb handling the compliance and assisting with warranties and Chris our product genius who oriented us to our new car. Good people and team approach who care about taking care of you. I highly recommend them. More

Follow Up to False Ad Followng my last post abiut a false ad involving lower mileage than was actually on the vehicle i was interested in, the management of Autonation, whi Followng my last post abiut a false ad involving lower mileage than was actually on the vehicle i was interested in, the management of Autonation, which operates this dealership, graciously saw fit to iffer me $1000 off the price of the pre-owned vehicle. This was a fair gesture and something they obviously didnt have to do. The sales staff was very apologetic throughout the deal and i accepted their offer. Ultimately, cooler heads prevailed and the dealership redeemed itself. More

Great Service Rep--- Kevin Kazanecki Kevin, I wanted to really thank you for helping me this morning when I got home I checked the battery that actually came out of the remote was a Pana Kevin, I wanted to really thank you for helping me this morning when I got home I checked the battery that actually came out of the remote was a Panasonic and was 2.79 V. So maybe it was the original?? Maybe I screwed up. I’m second guessing myself, happens a lot these days. But the fact is the one I put in measured 3.12v so I’m still confused. Either way , thanks and sorry for the hassles. Your service is truly appreciated, and because of this I would still consider another BMW. More

Worse experience ever!! I’m truly disappointed with the service I received. I was lied to about what came with my car. And of course didn’t find out until I signed all the p I’m truly disappointed with the service I received. I was lied to about what came with my car. And of course didn’t find out until I signed all the paperwork. I confronted my sales person and he basically said oh well can’t do anything about it now, which is not true!!! I was promised Apple car play and it wasn’t installed in the car. I was told by the technician that it could be installed at the service center for an additional $300. My salesman said it wasn’t possible and basically told me I didn’t need it. I was truly insulted and will be returning the car tomorrow if this is not rectified!! More

Nightmare in BMW Mount Kisco Absolute worst customer treatment and contract follow through. This is my 5th BMW and I've never had such a horrible experience and wasted more time t Absolute worst customer treatment and contract follow through. This is my 5th BMW and I've never had such a horrible experience and wasted more time trying to get them to respond and follow through on their contractual responsibilities. It's been 6 weeks since I turned in my old leased BMW and BMWFS still has not received the check from this dealership for remaining payments and wear. I have left numerous messages for the sales manager, general manager, as well as emails, all to no avail. BMWFS cannot help me other than to call numerous times as well. I've never heard of such bad treatment especially with a brand of this stature. ALSO, I signed a lease for my new car on a Saturday and when I picked it up on Monday there were over 100 miles more on the car which they are not compensating for in any way! ABSOLUTELY the worst service and unprofessionally run business. Shame on you BMW Mount Kisco! More

Ruben Remigio Best BMW Sales Person Ruben was a top notch sales person. I felt he had my interests in mind. I highly recommend him when seeking to lease or buy your next BMW Ruben was a top notch sales person. I felt he had my interests in mind. I highly recommend him when seeking to lease or buy your next BMW More

Ruben Remigio - Best Salesperson I've ever worked with I've purchased countless cars in my day. I recently purchased a new X5 for my wife, and Ruben couldn't have been easier to work with. Completed all I've purchased countless cars in my day. I recently purchased a new X5 for my wife, and Ruben couldn't have been easier to work with. Completed all the paperwork up front electronically. I got the price I wanted without haggling. I had to leave town on a personal emergency the day before I was supposed to take delivery. Ruben put everything on hold and said not to worry. Upon my return, he actually picked me up at the airport and took me to the dealership. And this was on his day off! Who does that??? I was out of there in a flash. The dealership is beautiful, and Ruben represented it well. Highly recommend. More