DARCARS BMW of Mt Kisco

Bought new battery exactly 24.5 months ago for my 2008 BMW 528xi I bought at this dealership for $55k+ Also bought extended warranty for a few more grand. Dealer refused to replace battery because it BMW 528xi I bought at this dealership for $55k+ Also bought extended warranty for a few more grand. Dealer refused to replace battery because it only has a 24-month warranty. Car was in for a recall Service Rep blamed me for not driving the car enough. In my life have never bought a car battery that did not have at least 36 month warranty. BMW knows the car's electrical system was over engineered with monitoring when engine is not running. You would think BMW and this dealer would at least share the cost of a new battery, if not honor it's replacement at no charge. What did I get? No call back from the Service Manager, and they just charge the old battery Just tried to trade-in this 528xi with only 46k miles in perfect condition and buy a new Mercedes. They offered $10k for a trade in. When you calculate the depreciation of this car, it far surpasses the depreciation of my 4 other cars ( JaguarXK, CLL430, c280, Suburu) by a huge amount. Suburu holds up the best, then the Jag and then the Benz's. BMW at $10k is a joke. Never will buy a BMW again...Overrated. More

Rick was very polite and professional as well as being very informative. I would HIGHLY recommend this dealership and only continue with them in the future. very informative. I would HIGHLY recommend this dealership and only continue with them in the future. More

I could not believe what a great service experience I had yesterday - I am thrilled! This is my first service visit on my new BMW and I had, by far, the best car service experience ever. Having a set appoi yesterday - I am thrilled! This is my first service visit on my new BMW and I had, by far, the best car service experience ever. Having a set appointment, pulling up and not fighting for a space, accurate quotes, getting the job done quickly, knowledgeable reps, and a car wash to top it all off! I couldn't be happier unless the service was for free :) More

Work performed on time/budget and car was returned washed and cleaned. Would bring my car back anytime and the service is top notch. Car came back "like new". and cleaned. Would bring my car back anytime and the service is top notch. Car came back "like new". More

This is our third car from Mt Kisco BMW. Sales associates are knowledgeable and attentive and pricing is competitive. Service has always been exceptional. Last week we leased a 5 series sedan fr associates are knowledgeable and attentive and pricing is competitive. Service has always been exceptional. Last week we leased a 5 series sedan from Dan Z. He is a true professional and had everything ready for us on our 2 visits. We will not hesitate to refer our friends to Dan at Mt Kisco BMW. Great service too! More

took car in for a recall, oil change service and state inspection. Work was done on time at a reasonable cost. The people were very nice and they let me use a new BMW lender cars. Would highly recommend. inspection. Work was done on time at a reasonable cost. The people were very nice and they let me use a new BMW lender cars. Would highly recommend. More

This was my second experiencing getting a BMW from BMW Mt. Kisco. They are always helpful and a pleasure to work with. I am confident that they did everything they could to get me the best deal possible Mt. Kisco. They are always helpful and a pleasure to work with. I am confident that they did everything they could to get me the best deal possible. Highly recommended! More

Vince is one of the best Service Mgrs in the business. He runs a professional organization and always makes my experience with BMW Service a BMW Experience! My highest recommendation goes to Vince and his te runs a professional organization and always makes my experience with BMW Service a BMW Experience! My highest recommendation goes to Vince and his team. More

Brought my BMW x% in for service. I had a great loaner car. The service time was very reasonable and my service coordinator was terrific. Overall -- I had a great experience! car. The service time was very reasonable and my service coordinator was terrific. Overall -- I had a great experience! More

First service and everything went smoothly. They did the work while I went shopping nearby and the car was ready in 3 hours as promised. work while I went shopping nearby and the car was ready in 3 hours as promised. More