
DARCARS Honda of Fairfax
Fairfax, VA
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DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff! More
Friendly professional service on the part of my salesman; also, young man in Parts Sales (for rubber mat to put in trunk area. A second sales person spent 90 minutes sitting in my vehicle with me, explaining also, young man in Parts Sales (for rubber mat to put in trunk area. A second sales person spent 90 minutes sitting in my vehicle with me, explaining and demonstrating the various systems, gauges, etc. I was very appreciative . More
Service was a long wait to check in, they agreed to a diagnostic when they don't do that on Saturdays, didn't advise that my car was ready, and took at least 30 minutes to get paperwork after car was don diagnostic when they don't do that on Saturdays, didn't advise that my car was ready, and took at least 30 minutes to get paperwork after car was done. More
Very professional and helpful. Good customer service. I recommended to other people when they need service for their motor vehicle. Good customer service. I recommended to other people when they need service for their motor vehicle. More
Fairfax Honda is absolutely a great dealership. They treat their customers with respect and deliver on their promises. Customer service is perfect. They treat their customers with respect and deliver on their promises. Customer service is perfect. More