DARCARS Honda of Fairfax

good car; extraordinary service It was a pleasure to purchase a car with Fairfax HONDA. Carlos Cordova is a very knowledgeable, helpful and thorough salesperson. No pressure tactics. It was a pleasure to purchase a car with Fairfax HONDA. Carlos Cordova is a very knowledgeable, helpful and thorough salesperson. No pressure tactics. He listened to questions, answered intelligently or said that he would have to find the information we wanted. The car was ready when promised and Carlos followed up after the sale to make sure we were satisfied. He and his manager made car buying a positive experience, (unlike the other dealerships I visited in my quest for a good car at a fair price). I am confident in recommending others to visit Carlos if looking for a car with minimal hassle. More

Very satisfied with Fairfax Honda I did a lot of online research including getting quotes from dealers in my area, still I cannot decide between Honda Accord LX and the Sport version. I did a lot of online research including getting quotes from dealers in my area, still I cannot decide between Honda Accord LX and the Sport version. So I went to my local Honda dealer - Fairfax Honda - to have a feel of the Sport before making decision. Luckily it was Stefan Palmer who welcomed us and showed us the car. Stefan is very polite, straightforward and knows a lot about cars. When we sat down to negotiate price, Stefan told us the dealership needed to meet sales quota (it was near the end of March), and that he would beat price from any other dealerships to earn my business. I showed him a very aggressive price I negotiated from another dealership, then he started working very hard with the sales manager to beat the price as best as he could. Later the manager came to talk to me about the advantage of purchasing a car from a local dealer and finally he agreed to match the price and that’s the best he could go. Thinking there’s still some room to negotiate while the manager couldn't go any further, I walked away. The second day I realized the offer was really exceptional since replies from other dealerships all say it’s a fantastic offer and none could match. So I went again to Fairfax Honda and met Stefan there who helped us smoothly going through all the paperwork in a few hours. BTW, the financing manager Kyle Nam is also very nice, he offered me the best Honda financing rate after I showed him my pre-approved loan from credit union. When I drove away my new Accord, there were wheel locks, floor mats, etc. all included without being asked for. Rated a perfect score for Stefan’s service and the dealership in customer satisfaction survey. Very satisfied with the purchasing experience and so far everything is great. More

Good Service Hugo is very helper and efficient worker. Honda service made a good job. The price is reasonable. I hope everything in my car is well done. Hugo is very helper and efficient worker. Honda service made a good job. The price is reasonable. I hope everything in my car is well done. More

Very very bad service because of Danny Montano and Dogan Gu I will never ever get back to fairfax honda any more and will not get my new car from fairfax honda because of Danny Montano and Dogan Gunessever ..On I will never ever get back to fairfax honda any more and will not get my new car from fairfax honda because of Danny Montano and Dogan Gunessever ..On saterday 3/28/15 I went to service department for oil change as they were very very rude and agresiv and refused fairfax honda oil change coupon for $ 26.95 and saod you have to pay $ 43. Sales manger mr.Michael Taglor tried hard with them as he aprouved and signed the coupon but tyey totally refused. I told them that I will write a letter to your manger with my complain .then they gave me there business card to do the complain! !!!! They doesn't care about it .. I went to pill page honda as they said no problem we can do it for $ 26.95 ( believe it or not )I have lease honda accord from 2012 gonna be end this April and .one month ago spoke with your sales manger and gave me a very good offer .. because of them I canceled every thing .. the most important thing to the client is the service after purchase I have copy of all papers if you want . Thank you More

Great deal! Helpful staff and great service. Evan Harris was the sales rep I worked with, and he really helped with the car selection per my requirements. Would h Helpful staff and great service. Evan Harris was the sales rep I worked with, and he really helped with the car selection per my requirements. Would highly recommend this dealership. More

Experience with FairFax Honda I bought a used Volvo XC60 from this dealership at 2014. The sales Jesse Colunga is helpful and easy to work with, I would like to give him all 5 star I bought a used Volvo XC60 from this dealership at 2014. The sales Jesse Colunga is helpful and easy to work with, I would like to give him all 5 start review. The other staff are also friendly and answer my questions. More

Best car buying experience I've ever had I just bought an Accord Hybrid from here last night. Best experience buying a car I have ever had. And I have bought a lot of cars. Sophia hands dow I just bought an Accord Hybrid from here last night. Best experience buying a car I have ever had. And I have bought a lot of cars. Sophia hands down was the best car sales person I have ever dealt with. If you want to be treated like a person, and not rushed or pushed into anything. Stop in and ask for Sophia! At the end she said that we were now family, and that's exactly how I and my wife felt. The finance guy was awesome too! Mr Johnson treated me like an old friend. Great experience here, thanks Fairfax Honda! I am glad that I could clear some room on your showroom floor for a new car. :) More

Very accomodating An inquiry of a preowned vehicle shown online at Fairfax Honda led to an informative tutorial and very pleasureable experience in purchasing a car, th An inquiry of a preowned vehicle shown online at Fairfax Honda led to an informative tutorial and very pleasureable experience in purchasing a car, thanks to Carlos Cordova. He had answers to my questions, which were plentiful since this was the first vehicle I've purchased on my own in decades. He even stayed after hours to make sure my visit with the finance people went smoothly. I look forward to continuing my relationship with the service department at this dealership if they are as helpful as Carlos and other members of the sales team. More

Experience with FF Honda I want to share the review about purchasing new Honda CR-V AWD 2014. My Sales Executive is Matthew Barthold, and sales Manger Kenny Smith. I will be I want to share the review about purchasing new Honda CR-V AWD 2014. My Sales Executive is Matthew Barthold, and sales Manger Kenny Smith. I will be delighted to tell you that throughout this process I got a very best experience from Matt, Soon I saw the Mail from Matt for the dealership pricing, I got a call from him to discuss my interest in buying the CRV. He came altogether to pick me up and explain all the features, pricing of the car. Am very impressed with the gratitude he explained me bit and bolts of CRV and took me to show where the car parked in warehouse. I took a look and finalized the color. He helped me to finalize the pricing and got to an conclusion. Thanks to Kenny ! Am pleased the way he understands the nerves of customer and very knowledgeable & explained me why Fair Fax Honda in #1 in Mid-Atlantic region and showed me statistics about the Sales of FF Honda. I went to tons of dealers and no salesman took so pain as he understands the needs of customer and keep me updated and informed from the day of purchased to pickup (As he doing a job of another person through which I didn't receive any reply but he took utmost care). I couldn't see such zeal and energy in any of person till now. Always take phone call and answers my call from time to time whenever I had a doubt. I was really impressed when he told me about the Cilajet as I know in past, many Sales person want to sale such products without having the knowledge but when he explained me in detailed and shown some of the cars parked at delivery area, I was really impressed and feel satisfied that I took an right decision and I was literally surprised when he bring back my car to home. I would like to thank him for the all the efforts he put in throughout this process. Such a good professional and managerial skills Sales guy I never seen in past. To an extent from this dealership I got satisfaction and particularly my best buying experience so far. Kapil More

Theives If you really care about your money and children, please do not buy cars from this dealership, Period. I went in and signed up for a brand new honda a If you really care about your money and children, please do not buy cars from this dealership, Period. I went in and signed up for a brand new honda accord sport 2014 and couldnt finish the paper work due to a missing document, so i had to go back home and go back to the dealership again after couple of days, so i went in finished the paperwork and drove the car home. After couple days of i started smelling some cigarette smell and some other stinking smell so i complained to the sales person Garrett Portell, he asked me to drop off the car to cleanup, i did and the smell didnt stop. So i called again to complain and he hung up on my face, so with out any options in hand i started readind some reviewed about them and found an email-id that belongs their management, so i sent an email explaining the situation. A guy called Kenneth Derrickson called me after that and asked me to drop off the car and i did, and in the evening i went to pick it up and i figured that they spilled gasoline inside the car so that i couldnt smell that stinking cigarettes. At this point basically i figured out that they stole my brand new seats when i left the car at the showroom before i complete the paperwork. So imagien this guy Kenneth Derrickson who called himself as a manger stole, the seats from brand new cars, what can you expect out of this dealership. Its been six months i am still having to deal with the stinking smell in the car. The only option left for me is to replace the car seats. Please do not buy any cars from this dealership, especially from Kenneth Derrickson and Garrett Portell. More