DARCARS Lanham Kia

I talked with Adel Milani (Sales Mgr) on the phone to get the out-the-door price on the purchase of a new 2025 Kia Sorento EX Hybrid. My wife and I went to the dealership and met with Adel and the salesman - the out-the-door price on the purchase of a new 2025 Kia Sorento EX Hybrid. My wife and I went to the dealership and met with Adel and the salesman - Stephen. Wow, Stephen gave us a professional presentation on the 2025 Kia Sorento EX Hybrid and told us all about the SUV and answered all of our questions. He even helped my wife install the Kia app on her phone and connected it to the SUV. The people we met with - Adel, Chico and Stephen were both knowledgeable and super helpful. They didn’t try to add extras we didn’t want. This is a great dealership with very knowledgeable and pleasant staff when buying a car. Great sales and customer service !!! I would definitely go to Darcars Kia of Lanham to buy my next car for the excellent experience. Highly recommended !!! More

I have a drive train warranty and it took them 3 weeks to honor it,Service dept is awful, I will never purchase a Ford again EVER! honor it,Service dept is awful, I will never purchase a Ford again EVER! More

Horrible customer service at the Service Center. I made an appointment online, showed up on time, and then waited 3 hours and 15 minutes for them to tell me that the part I needed wasn't in stock! I I made an appointment online, showed up on time, and then waited 3 hours and 15 minutes for them to tell me that the part I needed wasn't in stock! I even identified the part (a fuse from the recent recall) when I made the online appointment, so they knew all of this ahead of time. They also could have just checked if it was in stock when I arrived. Avoid this Service Center that does not value your time. More