DARCARS Lexus of Greenwich

My last five cars have been purchased new so when I called Darcars Lexus of Greenwich to inquire about a lightly used 2025 Lexus ES 300h I wasn’t sure what to expect. I was transferred to James Palmer called Darcars Lexus of Greenwich to inquire about a lightly used 2025 Lexus ES 300h I wasn’t sure what to expect. I was transferred to James Palmer who was warm and friendly on the phone and even more so in person. James is professional, knowledgeable and patient and he made what is never a fun process as painless as possible. I also want to thank Melissa for her help in showing me how to set up and use the Lexus Connect technology. She is a rock star! All of the employees at the 19 Railroad Ave location were friendly and willing to chat during the long process of purchasing and taking delivery of the car. I would not hesitate to recommend them to other buyers. More

Melissa helped me purchase an NX 350h. She was instrumental in ensuring that I understood the benefits of my choice and was available and useful while addressing my concerns and making sur She was instrumental in ensuring that I understood the benefits of my choice and was available and useful while addressing my concerns and making sure that I had a pleasant experience . More

Not usually a huge fan of buying cars from places due to how some people can come off of as entitled in terms of attitude. Melissa was a breath of fresh air, she was the exact opposite of entitled or arroga how some people can come off of as entitled in terms of attitude. Melissa was a breath of fresh air, she was the exact opposite of entitled or arrogant and was super knowledgeable as well as being down to Earth and kind. She really helped me narrow down the options I had and really worked with me on helping finding something that suited my needs with no issues More

I recently bought a used car from this dealer - Harold was my salesperson and he was very professional, helpful and took time to answer all my questions. Buying a car always seems hard and Harold made it was my salesperson and he was very professional, helpful and took time to answer all my questions. Buying a car always seems hard and Harold made it easy! More

I recently purchased a pre-owned GX460 from Darcars of Greenwich. It was purchased sight unseen since I was out of town and the Sales Consultant Harold Chung did an amazing job facilitating the transactio Greenwich. It was purchased sight unseen since I was out of town and the Sales Consultant Harold Chung did an amazing job facilitating the transaction while working closely with his counterparts, finance, service, etc. Thank you for a smoothe buying experience. More

We would like to express our appreciation to Sales Consultant James Palmer at Darcars Lexus of Greenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We ha Consultant James Palmer at Darcars Lexus of Greenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We have purchased a pre-owned Lexus NX450H+ on-line. Huge thanks to Ashley Ramirez Ferrer, online consultant for helping with questions we had. Me and my wife have flown to New York from Houston to pick up our Lexus. Upon arrival the vehicle and all documents were ready and after signing all papers we started our 1600 mile trip back to Houston with no technical problems whatsoever. Please also extend our thanks to the mechanical team for their expertise. We will recommend our friends about the great service at Darcars Lexus of Greenwich. Great job all around! If you want honest and professional service, ask for James! More

Pretty terrible out of state experience. Started off well with an instant response to my online inquiry. I sent a list of very detailed questions, then waiting 48 hours to receive informatio Started off well with an instant response to my online inquiry. I sent a list of very detailed questions, then waiting 48 hours to receive information on the wrong vehicle. When I corrected the salesman, it took hours to get a response saying that the car I initially inquired about had sold. Upsetting, but such is life. Guess what? The car is back on their website today with a price increase of $1500 more. More

YOU MUST BUY HERE! I am an owner of a couple of Lexus cars over the past 10 years. I have recently engaged with three different Lexus dealerships in CT in order to p I am an owner of a couple of Lexus cars over the past 10 years. I have recently engaged with three different Lexus dealerships in CT in order to purchase yet another Lexus because of its quality, reliability, safety, and value. I drove just over an hour to view the number of cars I was interested in at DARCARS Lexus of Greenwich which I could have only driven 25-35 minutes to other Lexus dealers. I was met with a salesperson ( Brooke Jessup) who proved to be an absolutely phenomenal individual who is highly professional, a genuinely kind individual, a salesperson who readily knew the details of each automobile in which I was interested (which was a total of 7 cars, yessss, 7). I found my next car, and Brooke actively collaborated with management to secure a very reasonable purchase! So, if you want a Lexus: 1) no matter the distance, please consider DARCARS of Greenwich for their volume of cars; 2) Please ask for” Brooke the Man” and you will be super pleased and not at all disappointed; 3) I believe this dealership hires individuals who have a wonderful overall philosophy of honesty, being reasonable and fair, understanding and concerned for their customers, and willing to be as flexible as possible. Again, please ask for Brooke! More

Adalfi was amazing - the best sales woman I have ever had the pleasure to work with. the pleasure to work with. More