DARCARS Lexus of Greenwich

Second time around In 2009 I went to a local Lexus dealer and as it turned out I was invisible. For about 20 minutes i was in the showroom and no one asked me if I want In 2009 I went to a local Lexus dealer and as it turned out I was invisible. For about 20 minutes i was in the showroom and no one asked me if I wanted assistance. I got back in my car and drove down to Greenwich to Lexus of Greenwich, got out of my car and within 40 seconds I was approached and asked if they could help me. No longer invisible, I bought a car from them. This time around I decided to give my local dealer a chance again, I was no longer invisible but did not feel the salesman was being forthright with me concerning my trade in. So Back to Lexus of Greenwich I went after selling my trade in to Car Max. There I was met instantly and referred to Steve Zinaman where I discussed what I wanted and what I did not want and I believe that we close on a deal in about 35 minutes with Lexus of Greenwich beating my local dealers out the door price and a fantastic rate of 1.9 financing. Charles H Vaughn More

Lexus of Greenwich Had a very pleasant experience while purchasing 2013 RX 350. In-depth technical knowledge, attention to the details, personal touch were shown during Had a very pleasant experience while purchasing 2013 RX 350. In-depth technical knowledge, attention to the details, personal touch were shown during the process. Would highly recommend this place for folks seeking Lexus autos (new or used). More

New lease Steve was great in responding to all my needs and took the time to explain all functions of the new car. Great car and experience! Steve was great in responding to all my needs and took the time to explain all functions of the new car. Great car and experience! More

Great Experience at Lexus of Greenwich As an owner of a Lexus IS, my husband and I were looking to get an RX. After going to the dealership where we had bought my car and not liking the se As an owner of a Lexus IS, my husband and I were looking to get an RX. After going to the dealership where we had bought my car and not liking the service, we went to Lexus of Greenwich and worked with Art who was great and really gave us a wonderful deal. Everyone at Lexus of Greenwich was so helpful and made the whole experience of leasing my first car wonderful! More

New Lexus GS 350 Very pleased with all the help in selection, purchasing and delivering my new Lexus GS 350. I would highly recommend Lexus of Greenwich to my friends Very pleased with all the help in selection, purchasing and delivering my new Lexus GS 350. I would highly recommend Lexus of Greenwich to my friends and family. More

Car Service I brought my car in for new brake pads. After I picked up car we notice a vibration when driving over 65mph. Had to dropp off car again. After 3 days I brought my car in for new brake pads. After I picked up car we notice a vibration when driving over 65mph. Had to dropp off car again. After 3 days we were told that they could figure it out. Could be tires but our tires are 5 months old. My husband was told that we have to live with it until we buy new tires. Never getting another Lexus from this dealership.Phillip Boutall was really nice to us but that did not help. More

Review of purchase process This is the third car I have purchased from Lexus of Greenwich. Mike Rosen was the sales person for all three. When I asked Michael for his best p This is the third car I have purchased from Lexus of Greenwich. Mike Rosen was the sales person for all three. When I asked Michael for his best price, he gave me that without any hesitation. I also visited another dealer and found that the best price they had was comparable to what Mike had offered; however, the process with this dealer was not smooth and I was disappointed by their pressure tactics. The other dealer had offered to pick up the last remaining payment on my prior lease as well as free scheduled maintenance for the first 2 years and Mike matched that. I went with Mike and Lexus of Greenwich because I trust Mike and, in the past, whenever an issue arose, Mike and Lexus of Greenwich were able to take care of the issue to my complete satisfaction. So, it was a good experience and I would highly recommend Lexus of Greenwich and, in particular, Mike Rosen. More

Lexus of Greenwich Have been dealing with dealership for years. Was very satisfied with my purchase. Steve helped me and he was very patient. I would recommend Steve Have been dealing with dealership for years. Was very satisfied with my purchase. Steve helped me and he was very patient. I would recommend Steve and the dealership to my friends. More

Satisfied Customer Everyone at this dealership was very friendly and helpful. Katie and John were very helpful in getting me the car I wanted as quickly as I wanted it. Everyone at this dealership was very friendly and helpful. Katie and John were very helpful in getting me the car I wanted as quickly as I wanted it. The service there was fast, freindly, and very thorough in explaining the car and all its features. More

LOG (Lexus of Greenwich) provides service excellence that defines the brand. My ES was bumped in the rear on Saturday and Rob in the LOG body shop had both insurance companies talking by Monday. An appraisal defines the brand. My ES was bumped in the rear on Saturday and Rob in the LOG body shop had both insurance companies talking by Monday. An appraisal was done on Wednesday and delivery made on Friday. Our claim was closed in less than one week and thanks to the conscientious efforts of LOG's body department, we were contacted by both insurance companies and LOG on a daily basis with status updates that capped off a model claim process with no hitches and a get it right the first time attitude from the outset. More