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DARCARS Lexus of Greenwich

Greenwich, CT

Overview
Employees
Reviews
Vehicles
4.7
1,152 Reviews
At DARCARS Lexus of Greenwich, it’s our mission to provide our customers with prestigious luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards daily to meet your expectations by selling the finest New and Pre-owned Lexus cars ever built. Located in Greenwich CT, DARCARS Lexus of Greenwich, an Elite Lexus Dealer. Serving the Tri-State Area. Visit us and experience how we go beyond customer expectation every day!
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19 Railroad Avenue

Greenwich, CT

06830

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Showing 1,152 reviews

December 05, 2021

My sister and I had a great experience with the pre-owned division yesterday. A special thanks to Emily Jade who was courteous and willing to go above and beyond to help my sister and I find the right car. W More

by naomi.dubissette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Jade
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Dec 06, 2021 -

DARCARS Lexus of Greenwich responded

Naomi, thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Emily and Jade. Congrats to you and your sister on your new vehicle, and we hope to see you back again at DARCARS Lexus of Greenwich!

December 04, 2021

I decided to buy a used car after test drive. Sales person and managers are all helpful. So the paperwork started and money was wired. But after nearly 3 weeks, I was told that the GM decided they can' More

by zyou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
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Dec 09, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for bringing this to our attention. We take your feedback very seriously and would like the opportunity to speak with you about what happened. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. We would love to make things right if you give us another chance. Thank you.

November 29, 2021

Justin is always a great help, and provides friendly professional service. Everything was explained so I knew exactly what was going on. More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for the great review! We appreciate your support and are happy to hear that Justin went above and beyond to assist with your vehicle. Drive safely, and we hope to earn your business again at DARCARS Lexus of Greenwich!

November 29, 2021

worked with Justin over the weekend and was a big help. He took me in right away and got my car taken care of. Highly recommend this service dept!! More

by JCASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Archilla
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for taking the time to share! It is our goal to deliver top-notch service, and hearing that this was reflected in your time working with Justin made our day. Safe travels, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

Jeff is great, walked me through the whole service and kept me up to date. More

by Jacob Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

It's great that your service experience went off without a hitch, Anthony. We will be sure to let Jeff know you appreciated all the help. Have a great day! - The DARCARS Lexus of Greenwich Team

November 29, 2021

service dept was very informative and helpful. Daniela was very pleasurable to work with. Highly recommended. More

by JCASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daniela serrano
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for the great review! We appreciate your support and are happy to hear that Daniela delivered such a successful service experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Greenwich!

November 29, 2021

EDWIN WAS GREAT. HAD ME OUT OF THERE LESS THAN EXPECTED, AND CAR WAS WASHED TOO! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

It is terrific to hear that Edwin delivered such a thorough, efficient service experience for you! Thank you for choosing DARCARS Lexus of Greenwich and for stopping by to leave a review. Safe travels until we see you again!

November 29, 2021

Jeff was knowledgable and professional. Service was price quoted, and car was finished at the expected time. Recommended! More

by PNKYNKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
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Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

We appreciate the kind feedback! Jeff is an excellent member of our team, and it is wonderful to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

Had my car in for service recently. Working with Edwin is great, always picking up my car making sure I am available when it is delivered and always making sure its delivered in a timely manner. More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Molina-Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

Thank you for taking the time to review us! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with Edwin. Drive safely, and we hope to see you back at DARCARS Lexus of Greenwich down the road!

November 29, 2021

had my car serviced with jeff last week, he is always letting me know whats going with my car and making sure its done in a timely manner since i'm always waiting there for service. making sure i dont wa More

by anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Castaneda
Report | Print
Nov 30, 2021 -

DARCARS Lexus of Greenwich responded

We're pleased to have your business, and thank you for sharing these kind words. It makes us happy that Jeff was informative, helpful, and always ensures that you're back on the road in a timely manner. See you when you need us next here at DARCARS Lexus of Greenwich.

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