DARCARS Lexus of Greenwich - Service Center

Delt with gasper the service manager. He is the best and always willing to help me with no hesitation, great person and a great department to deal with. He is the best and always willing to help me with no hesitation, great person and a great department to deal with. More

Edwin was very helpful at explaining my service and the work that was being done. work that was being done. More

I enjoy the pick up service, the drivers are always nice and Edwin always keeps me updated about my car. and Edwin always keeps me updated about my car. More

My wife’s car was picked up for service, we had some technology questions and Edwin was very helpful at explaining to us what we didn’t understand. technology questions and Edwin was very helpful at explaining to us what we didn’t understand. More

My car needed service and I needed it before the weekend and Edwin was very kind to me, he explained each part that they would change to my car and what they had do to it. The best was their responsibility and Edwin was very kind to me, he explained each part that they would change to my car and what they had do to it. The best was their responsibility to the delivery time More

Couldn’t have felt better about servicing my car at Greenwich, Edwin was able to get my car picked up and brought back to me. Will definitely use that service again. Greenwich, Edwin was able to get my car picked up and brought back to me. Will definitely use that service again. More

Beware of any service done at their facility. I purchased a pre-owned vehicle there and a simple oil change was incorrectly performed. Oil filter installed was the wrong filter and was left loose I purchased a pre-owned vehicle there and a simple oil change was incorrectly performed. Oil filter installed was the wrong filter and was left loose. Oil leaked slowly and luckily it was corrected before any major engine problems occurred. If they cannot perform this simple task....I can only improve more complex issues....BEWARE STAY AWAY....... More

I always get good service at Lexus of Greenwich. Caesar is a great employee always treating me like a VIP. Caesar is a great employee always treating me like a VIP. More

Service was excellent. The assistant service manager was responsive and courteous. Cesar provided great customer service. The assistant service manager was responsive and courteous. Cesar provided great customer service. More

Had our car serviced today. Jimmy did a great job and was very helpful and took the time to explained everything on the bill for us. Jimmy did a great job and was very helpful and took the time to explained everything on the bill for us. More