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DCH Academy Honda - Service Center

Old Bridge, NJ

4.5
548 Reviews
Call Service Center (732) 721-3333

548 Reviews of DCH Academy Honda - Service Center

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December 28, 2021

I was informed about a recall on my truck . They didn’t even open the hood !! Let alone change anything .. More

by AWIAADFM2LL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Breeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire management team needs a overhaul .. how do you expect us shop back at DCH when you guys cannot even service your current customer right !’, Heidi Santos, Jenna Loeber, Dominick Garretson
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Jan 14, 2022 -

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

December 27, 2021

Got me in quickly and on short notice and took care of the problem for a fair price. Overall I was happy with my last service appointment/experience over at DCH Honda. More

by SPP3NNCETRA1l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
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Dec 27, 2021 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 24, 2021

Was super easy to work with and very accommodating. Was able to get the car I wanted in a short period of time! Highly recommend! More

by jhagemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Deeb
Report | Print
Dec 24, 2021 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad you found the car you wanted, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 23, 2021

Staff is always friendly and efficient! Jenna helps me understand the importance of what services are best for my car and is very knowledgeable and helpful! Wouldn’t trust any other place with my Honda ! More

by Shainaskelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
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Dec 24, 2021 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 22, 2021

Excellent service. Highly recommend. The agent was very responsive and answered all my questions and concerns. More

by SAAICHINIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

DCH Academy Honda responded

Thank you for your business! We appreciate you taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 22, 2021

Great and fast service with attentive staff. No waiting and friendly team. Would recommend to all. More

by amaja98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 21, 2021

Despite the area under construction, I was helped by the service persons who were pleasant More

by ruthma
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 21, 2021

Always a pleasure dealing with DCH Academy Honda, Old Bridge. Great experience overall, at all times! More

by irisheyes9812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Jenna Loeber, Dominick Garretson
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Dec 21, 2021 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 20, 2021

The best dealer service I've ever experienced. And Sly is the best, plan and simple. More

by Izzyizborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

DCH Academy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 20, 2021

We have leased and bought new vehicles from this Old Bridge dealership for many years. The salespeople and service staff, especially our service advisor, Sylwester Brulinski, have always taken good care More

by Nightowlx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sylwester and our team met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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