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DCH Academy Honda - Service Center

Old Bridge, NJ

4.5
548 Reviews

548 Reviews of DCH Academy Honda - Service Center

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March 31, 2021

Heidi Santos was super friendly and extremely helpful! I brought in my Honda Civic and she made the whole experience very easy. She let me know when the service was done and help me make sure everything wen More

by kristencel
Recommend Dealer
Yes
Employees Worked With
Heidi Santos
Mar 31, 2021 -

DCH Academy Honda responded

Kristen, thank you for the high rating! We will share your positive feedback with Heidi and look forward to assisting you again soon.

March 30, 2021

Overall this has been a great experience yet, everyone was friendly especially Jenna Lieber who was on point in updating me about my car and More

by pauly.mcdonagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Santos, Jenna Loeber
Mar 30, 2021 -

DCH Academy Honda responded

Pauly, thank you for the great review! We will share your kind words with Jenna and look forward to assisting you again soon.

March 30, 2021

I took my car for the mirror to be changed on the driver side because when I drive it shakes. The person that fixed it just made it worst. I don't think the previous mirror was changed to the new one that w More

by Janet Tucker
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sylwester Brulinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I had A great experience at DCH Honda with the service department. They were helpful and polite. The team in the service department made me feel welcome More

by Roblido14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Jenna Loeber, Dominick Garretson
Mar 29, 2021 -

DCH Academy Honda responded

Thank you for the excellent review! We look forward to assisting you again in the future.

March 23, 2021

I always have a good experience dealing with DHC Academy Honda, and I love the Honda HRV I bought there a year ago. The service department is great to deal with! More

by jlburns316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who helped me but it was actually a man & I’d like to give him credit. , Heidi Santos
Mar 23, 2021 -

DCH Academy Honda responded

Thank you for the 5-star feedback! We appreciate your business!

March 19, 2021

Excellent! The employees are excellent. The chairs in the seating area were torn and the coffee machine is broken. I hope the waiting area can be remodelled soon. More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Jenna Loeber, Dominick Garretson
Mar 22, 2021 -

DCH Academy Honda responded

Thank you for the positive review, Cara! We are so glad you enjoyed working with our team and appreciate your feedback on our seating area.

March 16, 2021

My service rep was very helpful. She explained the recommended service needs for my vehicle and explained pricing for my service. Also, helped schedule a future appointment. More

by reeniered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Jenna Loeber
Mar 17, 2021 -

DCH Academy Honda responded

Thank you for the great review and positive feedback! We look forward to assisting you again soon.

March 16, 2021

The service performed on my vehicle was done in a nice and timely manner. The price was more then I expected. I was happy I had a coupon. More

by Denise
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Santos
Mar 16, 2021 -

DCH Academy Honda responded

Denise, thank you for the high rating! We look forward to assisting you again in the future.

February 28, 2021

This is a car with very good performance. For me it has a beautiful appearance. Strong practicability . Fuel efficiency and high safety factor. I am very satisfied with it . More

by Jiminyang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rose Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Deeb, William Cesaro, Daurin Herrera, Carlos Gil, Gringo Cueva, Craig Cesaro
Mar 18, 2021 -

DCH Academy Honda responded

Jimmy, thank you for the excellent review. We look forward to assisting you again soon.

February 27, 2021

Customer service was very courteous and promptly set up appointment. Service department was thorough and explained work beforehand. Price was fair and car was ready same day. I highly recommend this dealer More

by Richgeese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos
Mar 01, 2021 -

DCH Academy Honda responded

Thank you for the great review! We look forward to assisting you again soon!

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