
DCH Chrysler Dodge Jeep Ram FIAT of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 327 reviews
Great Experience! We have bought four cars from DCH and all have been great experiences. Our recent purchase was a 2015 Dodge Charger SXT Rallye. We also purchased two We have bought four cars from DCH and all have been great experiences. Our recent purchase was a 2015 Dodge Charger SXT Rallye. We also purchased two Challengers and a Neon. Alfredo Villegas, Sales Consultant gave us an outstanding deal on the Charger. When we got to Finance Joanna McKenna the Finance Director was very nice and professional. We got a call the day after we purchased the Charger from Joanna and she got us even a better interest rate than what we already sign the contract for. She did not have to do that, that's what you call great customer service. I took the Charger in to have the Nav installed and to have a few paint chips repaired and Sarah Fulmer, Service Advisor greeted me promptly and was extemely helpful. And finally I received a call from Esteban Hernandez, Internal Service Advisor and he advised me what options I had for the paint repair. When I picked up the car the service that was performed was stellar, very happy all around with DCH Dodge of Temecula. More
FREAKIN AWESOME!!! I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost ga I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost gave up. Then my wife sent me a link from DCH for an 08 red dakota, after reading the features I seen the price!!! I thought there's something wrong with it there has to be little over 10k. so wife called spoke with Greg who was freaking amazing, friendly and welcoming right off the bat. I was skeptical at first still hesitant but after 5 min with the him i felt comfortable and was able to relax, my wife n I felt like we knew him personally which was great cause I was able to trust him. HONESTLY what sold me was the service provided by Greg and i wish i could remember her name she was the nice young lady who did all our paperwork for us she was also friendly, welcoming, funny attentive and was able to relate to us on a personal kind of level which was great cause we felt like she understood and genuinely cared. LONG STORY LONGER THESE PEOPLE MADE MY FIRST TIME BUYING FROM DEALERSHIP NOT JUST MEMORABLE BUT FREAKING A W E S O M E!!! FROM 1-10 10 being great HANDS DOWN THESE GUYS GET 15!!! Off the charts and I will definitely return for another purchase when ready! Thanks for the great experience and for my new BABY!!! More
Circus Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in after receiving 2 invoices saying they were gonna fix the damage they did still not fixed not only is damage not fixed they lied on paper that they had it two days when they had it two weeks , I bought a truck needed for my pool business and they put me in a rent a car then the rent a car overdrew my account yet they still haven't fixed my vehicle I'm going to leave bad reviews for the next 6 years because this place is a circus. I even got him on video More
Excellent Service Advisor, Chris I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously a I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously able to give me. He explained to me how my gear changing was caused by, and it wasn't the car engine error; rather, it was human (that's me) error. He demonstrated to me and showed me how to correct my error without having to stop the car first. Wow! That was great! Chris was very upfront and clear in his explanation. He is honest, sincere, kind, considerate, and down to earth and friendly guy. He is my number one service advisor. More
Excellent Customer Service with a no BS approach. Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told the Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told them I had a number to meet and they met it. Wouldn't recommend seeing anyone else. More
great Job no complaints at all. very professional with great staff who interact with great people skills. The efficiency of everyone made it extremely convenien no complaints at all. very professional with great staff who interact with great people skills. The efficiency of everyone made it extremely convenient and easy in a short space of time. More
We had the best experience at DCH! One of the absolute best dealership experiences we've ever had! My fiance and I bought a 300 SRT8 here yesterday, and our entire experience from be One of the absolute best dealership experiences we've ever had! My fiance and I bought a 300 SRT8 here yesterday, and our entire experience from beginning to end was flawless and straightforward. Prior to driving to Temecula from South OC, my fiance talked to Greg Carey over the phone. Greg was friendly and knowledgeable, and even took the time to send an email with photos/details of the car we were interested in. When we arrived yesterday to look at the car, Greg never made us feel rushed or pressured into purchasing. We got a smokin' deal on the car, but it was Greg's attitude and professionalism that really made us grateful for such a pleasant transaction. We've purchased many, many cars over the years, and this dealership is definitely the best at customer service. Be sure to check out their website...they have a great inventory with a lot of variety. We highly recommend DCH of Temecula, and will definitely do business with them in the future! More
Purchased a 2014 dodge Ram 3500 Laramie Longhorn Our sales rep was Soloman Apodaca. He helped us get a great trade in value for our old truck and an awesome price for the new truck. Soloman was hones Our sales rep was Soloman Apodaca. He helped us get a great trade in value for our old truck and an awesome price for the new truck. Soloman was honest and professional. We would not hesitate to buy another vehicle from him and DCH. More
Happy here twice just purchased my 2nd used vehicle from DCH in 2 years. Both deals were done with Greg Carey in the internet sales department. Both of my deals went just purchased my 2nd used vehicle from DCH in 2 years. Both deals were done with Greg Carey in the internet sales department. Both of my deals went smoothly and I would not hesitate... and in fact plan to purchase another vehicle here next year. I highly recommend Greg. More
Best dealership in southern California There are wonderful people at DCH Chrysler Jeep Dodge. I never though a car-shopping experience would have been this easy. They answered all questio There are wonderful people at DCH Chrysler Jeep Dodge. I never though a car-shopping experience would have been this easy. They answered all questions and did not talk to down to me. There were no games played on the price. Everyone was extremely kind and professional (from the salesman to the sales manager to the finance manager). The vehicle is in great condition and we love it. I would recommend this dealership to anyone looking for a new or used vehicle. More